I have a Surface Book 2 laptop running the latest Windows 10 operating system. The keyboard is UK QWERTY and works fine. However I prefer to fold the keyboard over and use the laptop screen as a display on a raised stand and use an external Bluetooth UK QWERTY keyboard.
Recently since the past week something happened and my UK external Bluetooth keyboard seems to have turned into a US keyboard. The " becomes @ and vice versa. Other character symbols are also in the wrong position. I must stress that the Surface Book keyboard is just fine,
I have the following settings:
Settings > Time and Language > Region > Country or Region > United Kingdom
Settings > Time and Language > Region > Regional format > English (United Kingdom)
Settings > Time and Language > Language > Windows display language > English (United Kingdom)
Settings > Time and Language > Language > Preferred languages > English (United Kingdom) - This is the only listing
When I select OPTIONS for the English (United Kingdom) Preferred language, under Keyboards only United Kingdom (QWERTY) is listed.
Can you please explain how I can ensure the external keyboard (Arteck HB086) is recognised as United Kingdom QWERTY?