mike99c
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Bluetooth external UK QWERTY keyboard treated as US QWERTY in Windows 10
I have a Surface Book 2 laptop running the latest Windows 10 operating system. The keyboard is UK QWERTY and works fine. However I prefer to fold the keyboard over and use the laptop screen as a display on a raised stand and use an external Bluetooth UK QWERTY keyboard.
Recently since the past week something happened and my UK external Bluetooth keyboard seems to have turned into a US keyboard. The " becomes @ and vice versa. Other character symbols are also in the wrong position. I must stress that the Surface Book keyboard is just fine,
I have the following settings:
Settings > Time and Language > Region > Country or Region > United Kingdom
Settings > Time and Language > Region > Regional format > English (United Kingdom)
Settings > Time and Language > Language > Windows display language > English (United Kingdom)
Settings > Time and Language > Language > Preferred languages > English (United Kingdom) - This is the only listing
When I select OPTIONS for the English (United Kingdom) Preferred language, under Keyboards only United Kingdom (QWERTY) is listed.
Can you please explain how I can ensure the external keyboard (Arteck HB086) is recognised as United Kingdom QWERTY?
Recently since the past week something happened and my UK external Bluetooth keyboard seems to have turned into a US keyboard. The " becomes @ and vice versa. Other character symbols are also in the wrong position. I must stress that the Surface Book keyboard is just fine,
I have the following settings:
Settings > Time and Language > Region > Country or Region > United Kingdom
Settings > Time and Language > Region > Regional format > English (United Kingdom)
Settings > Time and Language > Language > Windows display language > English (United Kingdom)
Settings > Time and Language > Language > Preferred languages > English (United Kingdom) - This is the only listing
When I select OPTIONS for the English (United Kingdom) Preferred language, under Keyboards only United Kingdom (QWERTY) is listed.
Can you please explain how I can ensure the external keyboard (Arteck HB086) is recognised as United Kingdom QWERTY?
Last Comment
ASKER
Thanks MASQ.
This is a legit operating system which came installed with the laptop.
WinKey + Spacebar shows nothing but that's presumably because I have not enabled any other preferred languages under keyboards.
This did work up until about 1 week ago so I'm wondering if a Windows update caused this,
I'm not totally clear on your suggestion on how to fix this. Can you please explain what I should do in simple steps. I have incidentally tried using UK Extended but this did not work.
This is a legit operating system which came installed with the laptop.
WinKey + Spacebar shows nothing but that's presumably because I have not enabled any other preferred languages under keyboards.
This did work up until about 1 week ago so I'm wondering if a Windows update caused this,
I'm not totally clear on your suggestion on how to fix this. Can you please explain what I should do in simple steps. I have incidentally tried using UK Extended but this did not work.
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ASKER
I noticed that there was the following Windows update:
https://support.microsoft.com/en-us/help/4532693/windows-10-update-kb4532693
Among the highlights section it says:
Updates to improve security when using input devices such as a mouse, keyboard, or stylus.
https://support.microsoft.com/en-us/help/4532693/windows-10-update-kb4532693
Among the highlights section it says:
Updates to improve security when using input devices such as a mouse, keyboard, or stylus.
Windows OS
This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.
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From the BT KB what options are displayed when you press WinKey + Spacebar?
Have you tried adding a second keyboard (UKX - UK Extended) under your Language Settings?
With OEM systems sometimes I see US based installs that have had UK language settings added and then the US settings removed, there, actually *adding* the US option and then under Advanced Keyboard Settings adding the UK KB as the Override for Default Input Method fixes this.