troubleshooting Question

Apps fail when switching the Default Website within StoreFront 3.15

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jnordeng asked on
* Citrix StorefrontCitrixNetScaler
4 Comments1 Solution103 ViewsLast Modified:
Hello.  Env:  Netscaler MPX9700, 11.1, Storefront 3.15 (On Windows 2012R2) - 2 Stores.  XenApp 6.5 (1 store) & XenApp 7.15 (2nd Store).

I have switched my Secondary Store in StoreFront 3.15 to be the primary store, so want Netscaler/Storefront to use XenApp 7.15 Store as its primary.  

In Netscaler, I updated the Netscaler VIP and the StoreFront VIP (Under Traffic Mgmt) to use the existing IP set in DNS.  I am able to authenticate to either store.  However; when launching an application in either store, I receive the following errors.  (Attached).  What I don't understand is why this would occur?    I can put the IP's back and swap the default websites on Storefront and all works as expected.  Additionally this poses concern if another store was introduced or new IP's required for whatever reason.  Since it's getting authenticated and attempts to launch the app which sometimes registers in Director as a timeout failure, I'm confused as to where the communication is breaking on the way back and why that would be different?

I would simply change DNS however; two reasons I don't want to do that.  #1 - If I do that without understanding what is happening here, will I ever be able to get rid of the secondary store?  Secondly, we have already distributed the externally facing VIP's and some clients have already updated there whitelists.

Thoughts?  Thanks in advance.
PublishedResourceNotAvailable.png
PublishedResourceSocketError.png
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jnordeng

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