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Google Chrome Closes randomly on it's own

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Last Modified: 2020-03-06
My Google Chrome browser keeps closing randomly on it's own. I would be working on it and have a few tabs open and I go to sleep the next morning I see it closed and when I click on the task bar icon to open it asks me to restore pages from last session or just open the tabs that I have it set to open with. Can someone help me please?

Thank you,
Basem Khawaja
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Andrew LeniartIT Professional | Freelance Journalist
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Commented:
Hi Basem,

I've recently had several reports from some of my clients about this type of behaviour by Chrome who also use Google Chrome as their default browser and I believe it has to do with some incompatibilities with the latest Windows 10 build and the latest Google Chrome version.

It could correct itself with the next months Microsoft roll-up updates, but I'd suggest you wait a couple of days and leave this question open in case some other experts at EE may have some ideas for a workaround.

My own recommendation until it's resolved is to temporarily switch to the following browser to be your default browser until next months Microsoft Updates come down to see if they resolve the problem you're having:


That's what my clients have now done and are having no random shutdown problems as a result.

I am currently using Brave most of the time rather than Chrome and find it very good indeed. So much so that I'm currently writing a review about Brave which will soon be published here at Experts Exchange.

Brave has a very similar User Interface to Chrome, accepts almost all of the same extensions that Google Chrome can be installed with and does not require a separate Ad Blocker either, because I've found it's ad-blocking capabilities to be superb and far superior to even AdBlock Plus.

If you choose to switch to it to resolve your problem immediately, then let me know and I'll be happy to help you transfer your favourites, shortcuts and extensions that you use with Chrome into it.

Also, if you prefer, you could also leave Chrome installed on your computer, install and configure the Brave Browser and just make it the default. That way you could use Chrome temporarily every now and then to see if a Google Chrome update may also fix the problem for you.

Let me know if you need additional help.

Hope that's helpful.

Regards, Andrew
Basem KhawajaClinical Pharmacist

Author

Commented:
Hi Andrew,

I accept your recommendation. I will switch until Google Chrome and Microsoft hopefully come up with an update. Please let me know how you transfer my bookmarks, extensions and shortcuts.

Thank you,
Basem Khawaja
Andrew LeniartIT Professional | Freelance Journalist
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Author of the Year 2019
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Commented:
No worries Basem.

Please let me know how you transfer my bookmarks, extensions and shortcuts.

These instructions (and a whole lot more) will also soon appear in an article I'm writing at the moment, but it's not finished yet, so...

First of all, make sure that Google Chrome is closed. Then...

Once you've installed the Brave Browser, you may ask if you want your Bookmarks to be imported during the install, but if you're not, it's quite simple.

At the top right of the Brave browser, click the three horizontal lines as shown in the graphic below;

Basem1.png
Next, click Bookmarks, and then click Import bookmarks and settings... as shown below:

Basem2.png
Remember, at this point, Chrome must be closed or it won't work.

The following window will pop up. Follow the instructions in my graphic below:

Basem3.png
Everything will then be imported into Brave from Chrome for you. If all went well, you will get the following window.

Basem4.png
Now click the "Done" button as shown above, then close Brave and Open it again. It should open with the preferred home page that you had set in Google Chrome. If it doesn't, let me know and I'll show you how to set your home page if you can't figure it out yourself.

In so far as the Extensions go, you install those in pretty much the same way in Brave, as you did with Google Chrome, by going to the Chrome Web Store.

So, to install extensions, go to the Chrome Web Store

1. Browse the store and find your desired extension.
2. Once found, click Add to Chrome on top-right of the page.
3. A notification will appear in the middle of your screen, detailing what data and permissions you are granting the extension access to by installing it.

That's all there is to it. You're done.

I'll post again here when my article is finished so you can read about a lot of other things you can do and configure, as well as what I consider to be the benefits of the Brave browser over Chrome.

Hope that's helpful.

Regards, Andrew
Basem KhawajaClinical Pharmacist

Author

Commented:
Hi Andrew,

I just want to make sure that you meant to say Brave Web Store with respect to the extensions since Chrome has the extensions already.

Thank you,
Basem Khawaja
Andrew LeniartIT Professional | Freelance Journalist
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Author of the Year 2019
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Commented:
Hi Basem,

The Brave Web Store and Google Chrome Web Store are actually one and the same. The instructions I gave you in my previous comment do not transfer your extensions to Brave. You need to install them again, just as you did with Chrome. The procedure to install extensions is actually the same in Brave as it is in Chrome.

Regards, Andrew

Edit: My article about Brave has now been finished and is just waiting for proofreading and editing. You can find, read and use the info in it here: Brave Browser - Better than Google Chrome?
Basem KhawajaClinical Pharmacist

Author

Commented:
Andrew,

Ok no problems. Let me try installing the extensions. If I have any issues I will let you know.

Thank you,
Basem Khawaja
Basem KhawajaClinical Pharmacist

Author

Commented:
Hi Andrew,

I downloaded the Brave browser and everything went great with the exception of one thing the Bookmarks. Please take a look at the screen capture and see the difference between Chrome and Brave. The Brave browser is showing duplicates of the Bookmarks Bar as it shows first on the top in Chrome and it shows on the bottom in Brave. The Brave Bookmarks and Bookmarks Bar folder are IDENTICAL. If I delete one the other will be deleted because that's what has happened the first time I Imported the Bookmarks. There was a folder called other Bookmarks and the same one was inside the Imported from Chrome Folder. When I had deleted the "Other bookmarks" from inside the folder Imported from chrome Folder that also deleted them "Other Bookmarks " Folder under the Imported from Chrome. Please help me fix this duplication issue.
Thank you,
Basem Khawaja

Bookmarks in Brave
Bookmarks in Chrome
Bookmarks has 16 Folders
Imported from Chrome-Bookmarks Bar has 16 Folders
Basem KhawajaClinical Pharmacist

Author

Commented:
Andrew,

I forgot to mention another issue. Would it possible to list the Other Bookmarks Folder separately [ Just as in Chrome ]from Bookmarks Bar which Brave does not call it that nor it allows you to rename the Bookmarks to Bookmarks Bar. Also, the Mobile Bookmarks Folder did not get exported. What I would like accomplish is to maintain the same integrity of the folder structure in Brave as in Chrome.  Like this

  1. Bookmarks Bar
  2. Other Bookmarks
  3. Mobile Bookmarks

Thank you,
Basem Khawaja
Imported-from-Chrome.jpg
Andrew LeniartIT Professional | Freelance Journalist
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Author of the Year 2019
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Commented:
Hi Basem,

Glad to hear that the install went smoothly for you and I hope that Brave resolves the many issues you've been experiencing with Chrome, at least until the point where Google Chrome catches up with all the changes that have recently been made to Windows 10 with their updates.

The way that your bookmarks imported into Brave is typical of how most browsers do imports from other browsers. They will create a folder and then put all of your bookmark subfolders into a single folder, which is what your screenshots show happened to you. The way to get that to your own preferences again is to use the Bookmarks Manager in Brave. I'll try to show you do that below.

First, open Brave and press the following shortcut keys on your keyboard. Ctrl + Shift + O - that's just a quick way of opening Braves bookmarks manager. Using your mouse to do the same thing you would click the three horizontal lines at the top right of Brave and select as shown below.

bm0.png
Either method will open the Bookmarks Manager in Brave. Here's a pic of mine.

Read the notes I've made on the following pics.

bm1.png

bm2.png
bm3.png

It may "look" complicated, but it's really not. You just need to experiment a little to understand how to manipulate your bookmarks and folders to suit yourself. Once the penny drops, you'll see it's actually a very quick and easy process.

Hope that's helps and let me know how you went. :)

Regards, Andrew
Basem KhawajaClinical Pharmacist

Author

Commented:
Hi Andrew,

Thank you for the information you provided me. I am not sure if you clearly understood my question. The bookmarks on the top can not be deleted nor renamed by default. Therefor I can't rename it like Chrome to say Bookmarks Bar. What I wanted to accomplish is to create a mirror image of Chrome's lay out if all possible so that things won't look totally strange. The second thing is the Other Bookmarks Bar Folder that is not present in Brave. What I did is as follows: 1.I moved the Bookmarks Bar Folder from Imported from Chrome Folder to under the main Bookmarks then deleted it since all of it's contents is already under Bookmarks. 2. Other Bookmarks Folder , I copied/moved all of the links inside of it to Imported from Chrome Folder then deleted the other Bookmarks Folder since now it is empty. 3. I renamed the Imported from Chrome Folder to Other Bookmarks Folder. This is as close as I was able to accomplish to have things look like Chrome's lay out. Except that the Other Bookmarks Folder does not exist on it's own it is part of the Bookmarks Folder when expanded. Finally, I do not have a Mobile Bookmarks Folder. I know I can create one but I don't know whether it will sync with my Android phone whenever I add something to bookmarks on my Phone.
This is the Chrome Lay out screen capture I had included it in my last post.

Thank you,
Basem Khawaja


Bookmarks in Chrome
Andrew LeniartIT Professional | Freelance Journalist
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Commented:
Hi Basem,

I am not sure if you clearly understood my question.

Yes, I think perhaps I may have. Sorry about that :)

The bookmarks on the top can not be deleted nor renamed by default. Therefor I can't rename it like Chrome to say Bookmarks Bar.

You can actually. To make that bar available in Brave web browser, just like it is in Chrome, simply do the following.

1. Click the Horizontal three lines at the top right of Brave and select Settings

b1.png
2. Ensure the "Show bookmarks bar" button is enabled as shown below

b2.png
Therefor I can't rename it like Chrome to say Bookmarks Bar.

Unless I'm still misunderstanding you (?), once you've done Steps 1 and 2, then you will be able to rename and arrange that folder (and all the other folders) to anything you like, just like in Chrome. Anything you can do with Bookmarks in Google Chrome, you can also do in Brave.


Let me know if I've still missed your meaning.

What I wanted to accomplish is to create a mirror image of Chrome's lay out if all possible so that things won't look totally strange.

I assure you that you can make the layout you have in Chrome to look exactly the same in Brave Baesm, you just need to use the bookmarks manager as described in my previous comment.

The second thing is the Other Bookmarks Bar Folder that is not present in Brave.

It is there, Basem, it just needs to be turned on and then manipulated to your liking with the bookmarks manager. In fact, Chrome also has a similar (nearly identical) bookmarks manager to use in order to organise things the way you like them.

Finally, I do not have a Mobile Bookmarks Folder. I know I can create one but I don't know whether it will sync with my Android phone whenever I add something to bookmarks on my Phone.

For you to be able to do that with Brave, you would also need to download and install the Brave browser to your phone. Once done, just like with Chrome, you would then create a user account with your desktop version of Brave.

Log in and stay logged into your Brave account (just like you would have had to do with Google Chrome by being logged into Googles server).

Brave too has a Browser App for Android phones, so once installed to your phone, you log into your Brave account with your phone's copy of Brave and then any favourites changes you make on your Android phone, will sync to the desktop Brave favourites and vice versa. Any changes you make on your Desktop version of Brave will also sync to your Android Brave app.

Make sense?

Here's a link to the Android version of the Brave Browser app.

There are two versions of the app on the following link - do not select the one marked Beta.

https://play.google.com/store/search?q=brave%20browser%20for%20android


Hope that's helpful.

Regards, Andrew
Basem KhawajaClinical Pharmacist

Author

Commented:
Hi Andrew,

I don't have a Bookmarks Bar. Only show Bookmarks is available-Please see screen capture. I think that Brave has a different version for the browser for the US. The reason I say this if you look at the spelling of the colors in your screen capture under appearance it is spelled with a U COLOURS. in my screen capture it is spelled COLORS.

I also looked at the Bookmarks Manager and I did not see any option to turn this on for the Other Bookmarks Folder. I had created one on my own but it does not exist autonomously instead it is part of the Bookmarks Folder.

Finally, I do not have a SYNC feature on my Browser settings like I do in Chrome. Nor there is anywhere in Brave that allows me to create or even to login with my Google Chrome credentials. Furthermore, I noticed that my name and the image is selected for my Brave profile does not get displayed either in Brave even though I called it my name and selected one of the generic round multi colors images that was available.

Thank you Andrew,
Basem Khawaja




Brave Settings-NO Bookmarks Bar
Brave-Settings-NO Sync
Chrome-Sync-YES
Andrew LeniartIT Professional | Freelance Journalist
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Author of the Year 2019
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Commented:
Hi Basem,

Seems you've just missed a couple of steps and we're not understanding each other when we speak about the bookmarks bar and syncing, because I see from your last screenshot that your bookmarks bar is there already :)

To simplify things, let's concentrate on the bookmarks bar for the moment, and them in the next comment, we'll discuss the sync functions you have available to you and how you can sync what you need to sync.

FIRST - BOOKMARKS

I don't have a Bookmarks Bar.
Yes, you do. I see it in your screenshot. Here's a snap of it from your screenshot that I've highlighted with a blue rectangle and pointed to with a red arrow, along with some text.

Bookmarks Bar in Brave
Only show Bookmarks is available-Please see screen capture.
That could be because you neglected to click something I showed you to click from my screenshot Basem. Notice what I just placed an arrow pointing to from a section of my previous screenshot below.

Click the Appearance Button in Brave
Do you see the "Show bookmarks button" option now? If not, don't worry, your "Show bookmarks" will do the same thing.

I think that Brave has a different version for the browser for the US.
That's possible I guess. But both should work the same way and have the same features.

also looked at the Bookmarks Manager and I did not see any option to turn this on for the Other Bookmarks Folder. I had created one on my own but it does not exist autonomously instead it is part of the Bookmarks Folder.
I'm not sure what you're looking for there in Brave settings? "Other Bookmarks Folder" is something you create yourself, or that is created when importing bookmarks from other browsers or a saved HTML Bookmarks Export file.

What concerns do you have about wanting an "Other Bookmarks" Folder" button? I can't think of a reason for one?

Also, please check what version of Brave are you using. Mine is the latest available as shown below.

Brave version
To check what your is, click the three horizontal lines at the top right of Brave and select About Brave

Just out of curiosity, let me know if yours reports the same version mine does. Post a screenshot like I did.

I hope that alleviates your concerns about the Bookmarks Function in Brave?

Let me know if something still doesn't make sense.

SYNC FEATURES

Finally, I do not have a SYNC feature on my Browser settings like I do in Chrome. Nor there is anywhere in Brave that allows me to create or even to login with my Google Chrome credentials.
That's correct because Brave "does not" synchronize anything with Google servers. It is a different browser and has nothing to do with Google, so you won't find anything there to synchronize with Chrome or Gmail or even Google itself.

What *exactly* are you wanting to Synchronize with your Brave Browser?

Forget about Google services - Brave looks like Google Chrome, but it is not Google Chrome and does not connect or use Google's servers. That's one of the reasons people prefer to use different browsers like Brave, Firefox etc. So that Google can't spy on them with their browser. For me, that's never been a concern, but many people worry about that. Read my article to learn more about the difference between Chrome and Brave.

You need to understand that Brave uses its own Servers and Functions. Just like, (for example) Firefox uses its own Servers and Functions. There are ways to Sync Braves functions across different computers and devices, but we can discuss that once I'm sure you understand the bookmarks issues you've been having.

If you have, let me know in your next comment *exactly* and in detail what it is you want to sync using the Brave browser and we'll then work on that.

Furthermore, I noticed that my name and the image is selected for my Brave profile does not get displayed either in Brave even though I called it my name and selected one of the generic round multi colors images that was available.
Again, let's take that up in the next comment. Detail *exactly* what you want to do in that regard and use screenshots to make it clearer if possible, showing what you could do with Chrome that you also want to do with Brave.

I just want to be sure you're now comfortable with how to set up your Bookmarks first.

If you're not, continue with the Bookmarks questions in your next comment and we'll keep working on that until you're comfortable that you fully understand. Once you've understood Bookmarks, we'll move on to your other questions, otherwise, it gets too confusing. Make sense?

Hope that's helpful.

Regards, Andrew
Basem KhawajaClinical Pharmacist

Author

Commented:
Hi Andrew,

1.I know that I have a bookmarks Bar. I already seen it under the address bar. I was referring to it not being there in the setting whenever I pressed on appearance. What was there once again was Bookmarks NOT Bookmarks Bar. You said it is the same. I just wonder why did Brave decided to change the description? I am fine with that now.

2. The Other Bookmarks Folder, may be you right. I thought it was there already part of Google Chrome basic Bookmarks layout. I may had imported favorites from my Edge Browser at one point in time and they were called Other Bookmarks Folder. If you are saying it is not part of the Default Bookmarks Folders in Google Chrome then I believe you. Sorry for the confusion. The only benefit of that folder is that I place bookmarks there temporarily until I get a chance to put them in the perspective folders later on when I have the time.

3. The profile and the name in Brave. I gave the profile a name and chose an icon/image but yet it does not show up on the browser like Chrome. Please see screen capture.

4.Sync-The reason I was hoping this feature is present because it syncs what ever I mark something as a bookmark on phone and it places it in the Mobile Bookmarks Folder in Chrome. But that's fine if it is not present here I will have to live without. Though as a side note there was some mentioning of the Syncing feature on my Android phone Brave Browser settings but it was a bit too complicated for me to mess that. No worries!

Thank you,
Basem Khawaja


Brave Profile

Google Chrome Profile
IT Professional | Freelance Journalist
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Commented:
H Basem,
1.I know that I have a bookmarks Bar. I already seen it under the address bar. I was referring to it not being there in the setting whenever I pressed on appearance. What was there once again was Bookmarks NOT Bookmarks Bar. You said it is the same. I just wonder why did Brave decided to change the description? I am fine with that now.
It sounds like I was just misunderstanding what you mean when you said you didn't have a bookmarks bar. That can happen sometimes in written text. Great to hear you've got that part of it sorted now, though.

2. The Other Bookmarks Folder, may be you right. I thought it was there already part of Google Chrome basic Bookmarks layout. I may had imported favorites from my Edge Browser at one point in time and they were called Other Bookmarks Folder. If you are saying it is not part of the Default Bookmarks Folders in Google Chrome then I believe you. Sorry for the confusion. The only benefit of that folder is that I place bookmarks there temporarily until I get a chance to put them in the perspective folders later on when I have the time.
To make sure I wasn't giving you incorrect information, I just did that exercise myself by clearing my copy of Google Chrome of all Bookmarks. There was no Bookmarks bar in Chrome after I did that.

After that, I then imported all of the Favourites and Bookmarks I have set up in Microsoft Edge and sure enough, Chrome now had a Bookmarks folder with all the Edge bookmark folders and shortcuts inside it, ready to be organised. So it's definitely a user-created folder mate. I've now confirmed it with my own eyes :)

3. The profile and the name in Brave. I gave the profile a name and chose an icon/image but yet it does not show up on the browser like Chrome. Please see screen capture.
Ah ok, thanks for that. The screenshots you included make things a lot clearer and I now understand what you're trying to do. Amazing how a picture can often save a thousand words isn't it?

I didn't bother with a profile pic in Chrome so I didn't look into how to do it with Brave either. Apparently, it's a feature that they have yet to implement (being able to specify your own Icon or Avatar) as a part of their profile settings, so at present, it's not possible to do that on Brave. I checked on their community user boards and see it's been requested as a feature to be added to a future release, but not sure when it will be implemented. For now, you can't do it I'm afraid so you will need to settle for thier default icons for now.

there was some mentioning of the Syncing feature on my Android phone Brave Browser settings but it was a bit too complicated for me to mess that. No worries!
It is possible, though again, given how little I use my phone for web browsing, I've never bothered with it myself either. There's a help article you can read here: ( https://support.brave.com/hc/en-us/articles/360021218111-How-do-I-set-up-Sync- ) so it is possible to do, but I can't say how well it works.

I guess it just depends on how often you use your mobile for web browsing and want to keep your bookmarks synchronised to your mobile phone and vice versa. As I said earlier, I personally find it too much mucking around for the very odd occasion I want to automatically have a new bookmark I might want to add on my phone appear on my PC automatically. I find it easier (for me) just to add it myself manually given how little I use my phone for browsing and bookmarking anyway.

OK, so does that have you sorted with Brave's Bookmarks feature for now?

If yes, then if you need further help down the track, feel free to raise a new question. I still use Chrome regularly, but I enjoy a lot of this browser's features that are lacking in Chrome, so always happy to help with anything you might not be able to figure out 😊

One more tip in case you come across a site that won't work for you when working in Brave. It has a very powerful popup and script blocker that gives you a lot of protection, but, if you want to ever turn off the popup blocker for a website (it's called Shields Up in Brave), click the Icon I've pointed to in the screenshot below and turn off the button I've circled in yellow. That will disable the Sheilds Up for that particular web page. (It's the same as if you wanted to whitelist a site with AdBlock Plus for example)

How to whitelist a site in Brave
Or alternatively, just fire up Chrome for that particular site. I've had very few problems with websites using Brave, but thought I'd mention it just in case you do.

Hope that's been helpful.

Regards, Andrew

P.S... Recommend you also read my article about Brave as well. It has a lot of info in it about what Brave protects you from, that Chrome does not. Don't forget to click Thumbs Up on it if you think it's helpful too <grin> :)
Basem KhawajaClinical Pharmacist

Author

Commented:
Thank you Andrew. Very clever Expert. EE won't be the same without you!
Andrew LeniartIT Professional | Freelance Journalist
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Author of the Year 2019
Distinguished Expert 2018

Commented:
As always, thank you for your very kind and encouraging words Basem. They are very much appreciated :)

Regards, Andrew