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FM - Fonts Changing to Wingdings2

Seemed to be fixed for a while, but now two weeks later, the same employee had problems with Wing Dings showing up all over Filemaker again.  We had to reboot her PC as closing and reopening FM didn't even work.  She has FM16, latest revision and 256mb assigned in preferences.

Any other ideas than replacing the arial font?
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Will Loving
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Replacing the Arial font from a machine not exhibiting the issue is the fast fix. Slower options are 1) creating a new account on the same machine, which often fixes it, or 2) doing a clean system install. As a test, create a new separate Windows account and see if the issue occurs with that account.
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I think her PC needs a clean install as I can't delete and recreate her user account.  However, there are several others that also have Wing Dings show up, but less often, say once per every 2 months.  Also, we already replaced the Arial font on her machine.  And I did make sure the memory in preferences was set at 256 instead of the default 128.
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Will Loving
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Thanks, Will.