troubleshooting Question

Windows 10 slow performance

Avatar of Jason Johanknecht
Jason JohanknechtFlag for United States of America asked on
SoftwareMicrosoft OfficeMicrosoft 365Storage HardwareWindows 10
46 Comments1 Solution169 ViewsLast Modified:
Client PC is running Dragon Naturally speaking, Foxit Pro PDF, Office 365, Norton Security, and several web page tabs daily.  He was using a MX Master Logitech mouse which was hanging up very often, and causing the PC to freeze for several minutes.  Removed it and all software and the freeze ups have stopped, and the mouse cursor jitters have stopped.  The computer is still running poorly with Dragon especially.  Computer has been like this since day 1 he reports.  i7 (8th Gen I believe)/ 16GB / 2TB NVME SSD.  Handles are around 110-115k most of the day, which I think is part of the problem.  PC runs great when handles below 100K.  Not much else for software he doesn't require.  Dragon and Outlook are the top usage on this PC.
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