troubleshooting Question

Exchange 2016 CU15 setup

Avatar of dasmail2000
dasmail2000 asked on
1 Comment1 Solution18 ViewsLast Modified:
Hello all,

I am trying to apply CU15 to Exchange 2016. It starts off fine and gets to Step 2 - Stopping Services. It hangs for 20 minutes at 9% and then throws the following error:

The following error was generated when "$error.Clear();
          & $RoleBinPath\ServiceControl.ps1 -Operation:DisableServices -Roles:($RoleRoles.Replace('Role','').Split(',')) -SetupScriptsDirectory:$RoleBinPath;
          & $RoleBinPath\ServiceControl.ps1 -Operation:Stop -Roles:($RoleRoles.Replace('Role','').Split(',')) -IsDatacenter:([bool]$RoleIsDatacenter)
        " was run: "Microsoft.Exchange.Configuration.Tasks.ServiceDidNotReachStatusException: Service 'MSExchangeDelivery' failed to reach status 'Stopped' on this server.
   at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
   at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.WaitForServiceStatus(ServiceController serviceController, ServiceControllerStatus status, Unlimited`1 maximumWaitTime, Boolean ignoreFailures, Boolean sendWatsonReportForHungService)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StopService(ServiceController serviceController, Boolean ignoreServiceStopTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StopService(String serviceName, Boolean ignoreServiceStopTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime)
   at Microsoft.Exchange.Management.Tasks.StopSetupService.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__91_1()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".

I am unable to find anything on this so I am hoping one of you can give me an idea as to what is going on and how to address it.

I was able to recover and get it running again - but that was not fun and I do not want to go through that again if possible.

Any thoughts\comments are welcome.

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