troubleshooting Question

Exchange 2016 CU15 setup

Avatar of dasmail2000
dasmail2000 asked on
1 Comment1 Solution18 ViewsLast Modified:
Hello all,

I am trying to apply CU15 to Exchange 2016. It starts off fine and gets to Step 2 - Stopping Services. It hangs for 20 minutes at 9% and then throws the following error:

The following error was generated when "$error.Clear();
          & $RoleBinPath\ServiceControl.ps1 -Operation:DisableServices -Roles:($RoleRoles.Replace('Role','').Split(',')) -SetupScriptsDirectory:$RoleBinPath;
          & $RoleBinPath\ServiceControl.ps1 -Operation:Stop -Roles:($RoleRoles.Replace('Role','').Split(',')) -IsDatacenter:([bool]$RoleIsDatacenter)
        " was run: "Microsoft.Exchange.Configuration.Tasks.ServiceDidNotReachStatusException: Service 'MSExchangeDelivery' failed to reach status 'Stopped' on this server.
   at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
   at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.WaitForServiceStatus(ServiceController serviceController, ServiceControllerStatus status, Unlimited`1 maximumWaitTime, Boolean ignoreFailures, Boolean sendWatsonReportForHungService)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StopService(ServiceController serviceController, Boolean ignoreServiceStopTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StopService(String serviceName, Boolean ignoreServiceStopTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime)
   at Microsoft.Exchange.Management.Tasks.StopSetupService.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__91_1()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".

I am unable to find anything on this so I am hoping one of you can give me an idea as to what is going on and how to address it.

I was able to recover and get it running again - but that was not fun and I do not want to go through that again if possible.

Any thoughts\comments are welcome.

David Johnson, CD
The More I know, the more I don't know
Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 1 Comment.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 1 Comment.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004