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Jorge DiazFlag for United States of America

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Windows 10 bitlocker not working.

Windows 10 bitlocker not working.

Hi There,

I have a Dell XPS 13 9360 laptop. We replaced the HD, reinstalled Windows 10 pro but for whatever reason I"m getting an error message when trying to enable bitlocker.  IT says "Starting bitlocker, and internal error was detected".  I had bitlcker enabled on the other HD. Made sure TMP is enabled on the Bios, I have actually try setting different options on and off on it but still no luck.

Any ideas to get this going?
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McKnife
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Clear the TPM and retry.
If no better, share the partitioning as seen by diskpart or diskmanagement in a screenshot.
Run "Dell Command Update" app on that laptop to make sure you have all the latest drivers and firmware from Dell, then try it again.
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ASKER

thanks for your input, unfortunately, I coudn't try anything else because the end-user decided to keep the laptop without BitLocker enabled.
Then close the question, please.
Mark your own comment as answer.
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Jorge Diaz
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