Administrator need access to read other mail boxes in OWA. Solutions

Administrator need access to read other mail boxes in OWA.

Using Exchange 2016 OWA Administrator I cant read other mailboxes. In this case I only need to read our fax email box for present and future testing. Currently it says I as Administrator do not have the permissions. Please help.

Mark H.

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Adam BrownSenior Systems Admin

CERTIFIED EXPERT

Top Expert 2010

Commented: 2020-03-11

You have to assign Full Access permissions to a mailbox to be able to read it. This applies to all accounts including admins by default (in other words, only mailbox owners have access by default). Open the mailbox you want to open, go to the Delegation tab, add the admin account to the Full Access permission group, wait about an hour (or reset the Information Store service).

Mark HynesSystems Administrator & Hardware Manager

Author

Commented: 2020-03-11

Thanks you for you Help. It works...

Mark HynesSystems Administrator & Hardware Manager

Author

Commented: 2020-03-11

Thanks for your help and quick response.