Chris Slack
asked on
Outlook pops up Microsoft login screen for local exchange server
We host are own exchange 2013 server (server1). This account was working perfectly.
My user also has email with Godaddy and he just migrated to 365 (server2). They gave him a program to run on his computer to install the new account. Outlook Migration Assistant. Which didn't complete. I had to delete the profile and start over. Now when I try to install the his email from server1, I get a window from Microsoft asking to log in. Instead of getting the credential screen asking for domain/user and password. I can setup email from server2 fine because Godaddy required you to sign into 365 first. I can setup his email from server1 on another computer just fine. I think they somehow they corrupted the autodiscover on his computer. I talked with Godaddy and they had no clue what happened.
Looking for any help other then deleting his user profile and starting over.
Thanks
My user also has email with Godaddy and he just migrated to 365 (server2). They gave him a program to run on his computer to install the new account. Outlook Migration Assistant. Which didn't complete. I had to delete the profile and start over. Now when I try to install the his email from server1, I get a window from Microsoft asking to log in. Instead of getting the credential screen asking for domain/user and password. I can setup email from server2 fine because Godaddy required you to sign into 365 first. I can setup his email from server1 on another computer just fine. I think they somehow they corrupted the autodiscover on his computer. I talked with Godaddy and they had no clue what happened.
Looking for any help other then deleting his user profile and starting over.
Thanks
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If you try with an autodiscover entry in the hosts file what happens? We bypass 365 as it looks to authenticate there first and set the 365 autodiscover to point to 127.0.0.1 and then we can setup accounts.