troubleshooting Question

deleted authenticator app account

Avatar of nigelbeatson
nigelbeatsonFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft OfficeiPhoneMicrosoft 365
4 Comments1 Solution64 ViewsLast Modified:
I have managed delete the authenticator account for my office 365 admin account, which runs on my iPhone.

When I try to login I get asked for the verification PIN, obviously I don't have that. When I chose a different method, it offers to send a PIN to the authenticator, but the authenticator just tells me the account is no longer available and may have to be added!!

How do I get the authenticator account back for this admin account?

Any advice very much appreciated.
Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros