Windows 10 Recovery - Your PC/Device needs to be repaired - A required device isn't connected or can't be accessed - Error code: 0xc000000e
Hi Experts,
I just cloned the 256 GB SSD on my Microsoft Surface Pro to a new Microsoft Surface Laptop 3 also with 256 GB SSD, using Casper.
Now when I attempt to boot the Surface Laptop I get this error:
I have used an AOMEI boot media to confirm that the SSD is accessible and has the same volumes as the source SSD.
I have booted from the Windows 10 recovery media.
"Startup repair" failed.
I have read that "Troubleshoot" / "Command Prompt" can be used to call these commands:
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
But the keyboard is not sending any alphanumeric keys to the command prompt (the cursor is on the prompt).
I know that the Power and F4 keys on the keyboard are working prior to bootup.
Regards,
Leigh
I just cloned the 256 GB SSD on my Microsoft Surface Pro to a new Microsoft Surface Laptop 3 also with 256 GB SSD, using Casper.
Now when I attempt to boot the Surface Laptop I get this error:
Recovery
Your PC/Device needs to be repaired
A required device isn't connected or can't be accessed.
Error code: 0xc000000e
I have used an AOMEI boot media to confirm that the SSD is accessible and has the same volumes as the source SSD.
I have booted from the Windows 10 recovery media.
"Startup repair" failed.
I have read that "Troubleshoot" / "Command Prompt" can be used to call these commands:
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
But the keyboard is not sending any alphanumeric keys to the command prompt (the cursor is on the prompt).
I know that the Power and F4 keys on the keyboard are working prior to bootup.
Regards,
Leigh
ASKER CERTIFIED SOLUTION
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well - i've tested maybe a hundred os disks on other hardware - it never failed to boot, so i doubt that the accepted answer is correct
i believe that the new system is trying to bi-oot from another partition than the Original one - hence the message
here's what it means :
Recovery Error code 0xc000000e, Your PC needs to be repaired, indicates a hardware failure or an incorrect drive configuration, and may be accompanied by different error messages like: A required device isn't connected or cannot be accessed. ... The boot selection failed because a required device is inaccessible
check the boot drive is set correct
i believe that the new system is trying to bi-oot from another partition than the Original one - hence the message
here's what it means :
Recovery Error code 0xc000000e, Your PC needs to be repaired, indicates a hardware failure or an incorrect drive configuration, and may be accompanied by different error messages like: A required device isn't connected or cannot be accessed. ... The boot selection failed because a required device is inaccessible
check the boot drive is set correct
ASKER
Your earlier suggestion of using an external keyboard got me over the line.
These commands worked:
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
But I'm still stuck with the inactive keyboard - see my post.
Regards,
Leigh