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User cannot access folder

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Last Modified: 2020-03-19
Pic 1 is the effective permissions of this user for the folder
Effective PermissionsThe next pic shows I have the correct user:
Correct userPic 3 is the error message:
No access
Any thoughts? Workstation is W10. Server 2016. This folder was created and 3 users given permission. 2 out of 3 can access.
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