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Sheldon Livingston
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User cannot access folder

Pic 1 is the effective permissions of this user for the folder
Effective PermissionsThe next pic shows I have the correct user:
Correct userPic 3 is the error message:
No access
Any thoughts? Workstation is W10. Server 2016. This folder was created and 3 users given permission. 2 out of 3 can access.
Windows 10Networking

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sarabande

8/22/2022 - Mon
ste5an

Check the permissions on the share.
Sheldon Livingston

ASKER
Set to Everyone all access... which is why, I assume, that his effective permissions is Full.
ste5an

hmm, relogon on the client, maybe you made a change, which didn't propagate.
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Sheldon Livingston

ASKER
Yea... tried that... and rebooting. I just made another "test" folder... same thing.
ste5an

What does the effective access tab say about that user?
Sheldon Livingston

ASKER
Full control
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Sheldon Livingston

ASKER
Added the user to the Administrators group... still cannot access folder
Sheldon Livingston

ASKER
Made the user part of the Domain Admin account. Rebooted... still cannot access.
Sheldon Livingston

ASKER
He appears to only be able to get in if I give Everyone access to the folder.
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sarabande

why Mark Govan2 and not Mark Govan? see the (mgovan@ad.a...) in your first screenshot.

is the name correctly defined at the ad and the client?

maybe you should clear all from this user and start from beginning .... perhaps choose a name without spaces (just an old habit of me).

Sara
Sheldon Livingston

ASKER
mgovan@ = Mark Govan2 while mark@ = Mark Govan

Not sure what Clear all means, but I cannot wipe these users out and start over.
ASKER CERTIFIED SOLUTION
Hello There

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Sheldon Livingston

ASKER
That did it!  But do you know why? I can ping the server name and get the IP, web browsing is fine, etc.
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Hello There

I knew this will work. This happens to us sometimes. And honestly, I don't know the cause of this yet. I am still in the process of investigation. Everything works as supposed, you just need to use the IP address.
Sheldon Livingston

ASKER
Thanks again "Hello There"
McKnife

If the ip works while the name does not, there will have been saved credentials for the name. Credentials of someone else, that does not have access. The ip access will not use credentials saved for the name, that's why.
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sarabande

there will have been saved credentials for the name

good catch.

to find stored credentials  in Windows 10?

    open a cmd command shell as administrator
    type inetcpl.cpl at the  command prompt
    use the Content tab.
    use AutoComplete - Settings - Manage Passwords.
    in Credential Manager you can view your saved credentials and passwords

Sara