asked on Email sent from a personal email address to a mail group - Emails are not coming through
Hi
We have move to 0365 and users sync from on prem AD server. I have created a universal distribution group enquires@myorg.co.uk on our on prem AD server and this group has synced with 0365 and I can see his distribution group in the 0365 and there are 5 users is n this group.
When I send email within my organization to this distribution group- all the members within the group receive the email
But if I send from my personal Gmail to the this distribution group , it doesn’t receive.
Please let me know what the issue could be.
We would like the external users from their personal email to send an email to enquires@myorg.co.uk - and the mail received in this mail box must be delivered to all 5 members in our organisation. Is there a better way of setting up this?
We have move to 0365 and users sync from on prem AD server. I have created a universal distribution group enquires@myorg.co.uk on our on prem AD server and this group has synced with 0365 and I can see his distribution group in the 0365 and there are 5 users is n this group.
When I send email within my organization to this distribution group- all the members within the group receive the email
But if I send from my personal Gmail to the this distribution group , it doesn’t receive.
Please let me know what the issue could be.
We would like the external users from their personal email to send an email to enquires@myorg.co.uk - and the mail received in this mail box must be delivered to all 5 members in our organisation. Is there a better way of setting up this?
ExchangeMicrosoft 365Active DirectoryGmail
Last Comment
lianne143
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
It is already selected Sender inside and outside my organisation
permission.png
permission.png
ASKER
Are there any other setting i am missing. Do i need to allow any other domain on my tenant?
Check Mail Flow Settings tab>Message Delivery Restrictions>Properties, uncheck "Require that all senders are authenticated", and click OK
exchange-2013-message-delivery-restr.jpg
16_brackets.jpg
exchange-2013-message-delivery-restr.jpg
16_brackets.jpg
ASKER
I had a live.co.uk mail and when i sent email from live.co.uk to enquires@myorg.co.uk - Received successfully
I noticed email sent from @icloud.com and virginmedia.com , the email are getting quarantined
I assume i need to allow these domain on the admin centre.
My worry is people from outside will be mailing from different email addresses, such as hotmail , rediffmail.. etc
Please let me know how i can resolve this.
I noticed email sent from @icloud.com and virginmedia.com , the email are getting quarantined
I assume i need to allow these domain on the admin centre.
My worry is people from outside will be mailing from different email addresses, such as hotmail , rediffmail.. etc
Please let me know how i can resolve this.
ASKER
I can see the email sent to enquires@myorg.co.uk are getting quarantied.
on Exchange admin centre- protection-quarantine
Ho do i unblock the domain so it send the email to enquires@myorg.co.uk without quarantining it
on Exchange admin centre- protection-quarantine
Ho do i unblock the domain so it send the email to enquires@myorg.co.uk without quarantining it
Create a mail box called enquires@myorg.co.uk
Create a mail group callled xyz@myorg.co.uk - add all the 5 users to this group
and set a forward on enquires@myorg.co.uk TO xyz@myorg.co.uk
So any one sends an email to enquires@myorg.co.uk this gets forwarded to this mail groupxyz@myorg.co.uk
Will this work?