troubleshooting Question

Email sent from a personal email address to a mail group - Emails are not coming through

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lianne143Flag for United States of America asked on
ExchangeMicrosoft 365Active DirectoryGmail
7 Comments1 Solution83 ViewsLast Modified:
Hi

We have move to 0365 and users sync from on prem AD server. I have created a universal distribution group enquires@myorg.co.uk on our on prem AD server  and this group has synced with 0365 and I can see his distribution group in the 0365 and there are 5 users is n this group.

When I send email within my organization to this distribution group- all the members within the group receive the email
But if I send from my personal Gmail to the this distribution group , it doesn’t receive.
Please let me know what the issue could be.

We would like the external users from their personal email to send an email to enquires@myorg.co.uk  -  and the mail received in this mail box must be delivered to all 5 members in our organisation. Is there a better way of setting up this?
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