Link to home
Start Free TrialLog in
Avatar of Bill Herde
Bill HerdeFlag for United States of America

asked on

How to share an online training through a group app

A small challenge has come with the Coronapocolypse.  

Everyone is working from home.  We have good connectivity and between a solid VPN, Slack, Hangouts and gotomeeting I figured everything would be covered, but we all know how the rest of that story goes.

The challenge is the Operations group has weekly training where they used to all take a lunch in the conference room and participate in an online training class.  

Now that we are all out of the office, we still want to share the class, hopefully through an online meeting.  The problem we encounter is that while the video is shared to all participants, the audio portion is not.  All the PCs involved have the Stereo Mix icon in the recording devices, and it is enabled.  The box is checked to listen to this device, the level has been adjusted up.

Ideas?
Avatar of Arana (G.P.)
Arana (G.P.)

are you using skype? teams?, here we use skype and when we have connection problmes we use the web interface and it magically works.

The problem most of the times is difference versions (revisions) of the app, if it is not exactly the same version, then problems happen (not always, but never with same version)
Hi,

I would use one of these

Gotomeeting
https://www.gotomeeting.com/en-ca/meeting

Teamviewer
 https://www.blizz.com/en/hd-video-conferencing/

Also you can use Vimeo pro and + https://vimeo.com/upgrade
This allow to publish private video training
Avatar of Bill Herde

ASKER

We have been using Slack, Hangouts and gotomeeting.  The only audio that is failing has been the audio from the online class.  It can be heard by the presenter, but nobody else.
I would contact gotomeeting this is probably just a settings or hardware configuration..
ASKER CERTIFIED SOLUTION
Avatar of Aaron Tomosky
Aaron Tomosky
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Aaron.  Going to try that one on Monday.