Office O365 and Outlook
https://www.experts-exchange.com/questions/29175920/Outlook-no-longer-downloads-new-emails-Outlook-in-O365-does.html?anchorAnswerId=43049827#a43049827
I have recently posted a question to to EE about Outlook and was able to partially fix the problem. I thought I had, but there are still issues.
The three or four issues I have with my server all stem from the server losing power on the 10th of March. I fixed it, but a few things aren't working.
I have five volume licenses for O365, which works perfectly well for the five users in our company. We do not go to https://outlook.mail.com to get our email from the website for a few reasons. When setting up 365, it allows you to download a program so that everyone has what works like a desktop program. Since this issue with the server, everyone else's email works fine. Mine had an issue of not be able to receive and, in fact, the last email was just before the "server crash." This was finally fixed by deleting the profile and creating a new one.
However, there are other issues with it. Like clicking on an email may not open the email. Or opening email does not show it as read. When you open the program, you have to wait for it to freeze once for around five seconds, then work for two seconds, then freeze again for five seconds before it works. All in all, it is just buggy, and I have to use O365 directly, which is not fun.
So two questions:
1. When you set up O365, you download the email program. I was wondering if I should simply delete this and download another one. I have not done this, however, because it seems as though it may download all of the office apps that it did before. Maybe not a problem, but I don't want to take one problem and make it eight errors.
2. The second question goes way back. At home, I have Outlook 2013 which is a 32-bit program (the 64-bit program didn't play well with Adobe). It is definitely better than even the Outlook program O365 allows me to download. It must get its email from O365. It works much better, is much smoother, and is formatted much better. I am not sure if I am able to purchase and use Outlook 2013 or 2016 or even 2019 let it work with O365.
Lastly before I deleted and re-created the profile, the Outlook program on my computer would only hold around 500 unread emails and a certain amount of emails. Much less than the number in O365 or at home. They may be archived or cached. Maybe that is the issue. If so, I don't know why archived email on O365 in the cloud would be visible from my Outlook program at home.
I have recently posted a question to to EE about Outlook and was able to partially fix the problem. I thought I had, but there are still issues.
The three or four issues I have with my server all stem from the server losing power on the 10th of March. I fixed it, but a few things aren't working.
I have five volume licenses for O365, which works perfectly well for the five users in our company. We do not go to https://outlook.mail.com to get our email from the website for a few reasons. When setting up 365, it allows you to download a program so that everyone has what works like a desktop program. Since this issue with the server, everyone else's email works fine. Mine had an issue of not be able to receive and, in fact, the last email was just before the "server crash." This was finally fixed by deleting the profile and creating a new one.
However, there are other issues with it. Like clicking on an email may not open the email. Or opening email does not show it as read. When you open the program, you have to wait for it to freeze once for around five seconds, then work for two seconds, then freeze again for five seconds before it works. All in all, it is just buggy, and I have to use O365 directly, which is not fun.
So two questions:
1. When you set up O365, you download the email program. I was wondering if I should simply delete this and download another one. I have not done this, however, because it seems as though it may download all of the office apps that it did before. Maybe not a problem, but I don't want to take one problem and make it eight errors.
2. The second question goes way back. At home, I have Outlook 2013 which is a 32-bit program (the 64-bit program didn't play well with Adobe). It is definitely better than even the Outlook program O365 allows me to download. It must get its email from O365. It works much better, is much smoother, and is formatted much better. I am not sure if I am able to purchase and use Outlook 2013 or 2016 or even 2019 let it work with O365.
Lastly before I deleted and re-created the profile, the Outlook program on my computer would only hold around 500 unread emails and a certain amount of emails. Much less than the number in O365 or at home. They may be archived or cached. Maybe that is the issue. If so, I don't know why archived email on O365 in the cloud would be visible from my Outlook program at home.
ASKER
Thanks David,
Sorry to misinform. I have the subscription for 5 Office 365. These are E3 licenses. (sorry, again I keep calling them licenses). If I remove the app (I think you are referring to the app I was allowed to download to my computer), I will only be able to use the web or will I be able to install the 64-bit program?
That is what I really would like to do.
Sorry to misinform. I have the subscription for 5 Office 365. These are E3 licenses. (sorry, again I keep calling them licenses). If I remove the app (I think you are referring to the app I was allowed to download to my computer), I will only be able to use the web or will I be able to install the 64-bit program?
That is what I really would like to do.
ASKER CERTIFIED SOLUTION
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Which subscription do you have for office 365? You don't need one for outlook if you are using the VL product. You can remove the microsoft app for windows (office)