We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you a podcast all about Citrix Workspace, moving to the cloud, and analytics & intelligence. Episode 2 coming soon!Listen Now

x

Windows Server Share issue

Denny Hixson
Denny Hixson asked
on
Medium Priority
68 Views
Last Modified: 2020-04-15
So I have an interesting delima. We have all our workstations (win10) and some servers (Win2016-2019) onsite and some in AWS. I have a share on a Windows server in AWS that we have been able to access with no problem...

However starting the other day I cannot get the share to work anymore. Whats interesting is I can still rdp, ping, etc. the file server with no problem, however if I try to browse to the share (or to the root) I receive an error "Windows cannot access \\server\share". Another interesting tidbit is if I try to access the share from another AWS server, it works just fine. That makes me think there is something with the firewalls (sophos) but I have not made any changes there either...

Anyone have any ideas as to the culprit?
Comment
Watch Question

Hello ThereSystem Administrator
CERTIFIED EXPERT
Distinguished Expert 2018

Commented:
Try \\server_IP_address\Share.

Check network credentials in Credential Manager on the workstation
Denny HixsonSr. Infrastructure Engineer

Author

Commented:
Tried that, no go. Error is "Target account name is incorrect" (from a cmd window)
Hello ThereSystem Administrator
CERTIFIED EXPERT
Distinguished Expert 2018

Commented:
It seems like one workstation has a problem. Can you confirm it?

I'd try to disable Windows firewall and AV solution for a test.
Denny HixsonSr. Infrastructure Engineer

Author

Commented:
No, its all workstations\servers. I can ping the server and rdp to it, I can see\verify the shares are there, but cant connect to them... Let me try disabling AV and Win firewall.
Simple Geek from the '70s
CERTIFIED EXPERT
Distinguished Expert 2019
Commented:
you have a site-site vpn from on premises to aws? 

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
When you rap into the aws server, chckthe network classification.

If you are not going through a VPN, check net share what does tire port othe server
Check the network categorization to make sure it is not set to public as that would enforce the Windows firewall and will block access.


<edited for readability>
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.