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Ciscoo RV0340 PPTP error, can't connect.

Dan
Dan asked
Hi, I have a Cisco RV340, I enabled the PPTP server like I have with the old RV042's setup the users and passwords and from the client I get the following error.

The remote connection was denied because the user name and password combination you provided is not recognized or the selected authentication protocol is not permitted on the remote access server

I have checked MSChap v2 and all.

Thanks all.
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Simple Geek from the '70s
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use PAP vs MSChap v2 and modify on the client machine to send password in plain text. Also only letters and numbers are permitted as the password
If this password contains some of the special symbols !@#$... user is not able to login via PPTP connection, with this message "The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remote access server.  If the password is limited to letters, digits and punctuation symbols user in the router local User DB is able to connect via PPTP
https://community.cisco.com/t5/small-business-support-documents/pptp-vpn-configuration-on-rv340-345-routers/ta-p/3220097 
DanOwner
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Commented:
Hi David, thanks, how do I configure the machine to send the password in plain text?
David Johnson, CDSimple Geek from the '70s
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Distinguished Expert 2019
DanOwner
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Commented:
got it use PAP.  Thanks a ton.