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Mark EpsteinFlag for United States of America

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Unable to use Camtasia 2019 to capture a recorded GoToMeeting session video.

I am using Camtasia 2019 to capture a streamed video from a previously recorded GoToMeeting session. After the GTM meeting ends, the recording is sent to the presenter in the form of a link by email. This link opens the video in a browser. I am trying to capture the browser audio and video, but only the video will record. I do have the "system audio" option checked for recording. As a test, I was able to successfully record a youtube video and a video from my website using the same settings in Camtasia. Tech support had no idea what was the issue.

I would welcome any assistance please!
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David Favor
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