troubleshooting Question

Office 365 and an Excel File

Avatar of tjie
tjieFlag for United States of America asked on
Microsoft OfficeMicrosoft 365
4 Comments1 Solution67 ViewsLast Modified:
Hi,

This is related to Office 365 and an Excel file.

When i open an excel file, it asks me to give my password.

Then, after I enter the password it takes about two minutes with the following screen: see picture 1

then, it asks me to enter my password again, and gets this screen: see picture 2

Any solution?Picture 1Picture 2
Thanks,
Tjie
ASKER CERTIFIED SOLUTION
tjie

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros