Link to home
Start Free TrialLog in
Avatar of Mark Pace
Mark PaceFlag for Australia

asked on

Printer & Devices in Control panel, flashes and closes immediately.

In RD Server, when try to open Printer & Devices in Control panel, flashes and closes immediately.
No one can print and when try to print the App crashes. (tried Notepad, Word so on)
Even can't get to a printer to do Windows test print.
any lead appreciated.
Avatar of arnold
Flag of United States of America image

What is the status of the print spoiler service.?
Check eventlog  for possible reason
Which server OS are you on?
How are printers deployed to users?
try running sfc / scannow from an elevated prompt
Avatar of Mark Pace


OS is 2016 Server Std
Eventlog shows no errors or anything else
Print spooler has been started as well as database for print spooler cleared
Run sfc with no fix
Have escalated to Microsoft and if they give us the resolution, we will post here
(if they fix it)
Run dism /online /cleanupimage //restorehealth
After you run checkhealth

Another thing to see whether the system is pending restart following updates install....
Avatar of Mark Pace
Mark Pace
Flag of Australia image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial