IT Managed Service Provider

IT Support 365 Limited

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We have a setup a network location on our Clients PC for there SharePoint areas. When navigating through the folders a message comes up saying &quot;Folder is empty&quot; (See screenshot). <br />
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<a href="https://filedb.experts-exchange.com/incoming/2020/03_w13/1447783/issue.PNG" target="_blank" title="SharePoint Network Location - Folder is empty (2 KB)"><img alt="SharePoint Network Location - Folder is empty" class="file-block lazyload" style="max-width: 670px;" data-src="https://filedb.experts-exchange.com/incoming/2020/03_w13/1447783/issue.PNG" /></a><br />
Even with internet explorer open, with the sharepoint site, in the background this message shows. <br />
<br />
Once they then hit the refresh button, the folders will then load fine but it does take around 2-3 clicks for it to load the data in the folders, ontop of this every time you go into a folder the user needs to hit the refresh button for it to load anything.<br />
<br />
The only difference we can find in this issue from 2 weeks ago are the users are now working from home via a VPN. The site itself is rather big, has many subsites and below that many document libraries setup.<br />
<br />
The workaround works for now, hitting the refresh button, but we would like to find a solution to this any help would be great! <br />
<br />
*SharePoint site setup on O365 online*<br />
<br />
Thanks,<br />
<br />
Frazer
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SharePoint Network Location - Folder is empty

issue.PNG

We have a setup a network location on our Clients PC for there SharePoint areas. When navigating through the folders a message comes up saying "Folder is empty" (See screenshot). 



Even with internet explorer open, with the sharepoint site, in the background this message shows. 

Once they then hit the refresh button, the folders will then load fine but it does take around 2-3 clicks for it to load the data in the folders, ontop of this every time you go into a folder the user needs to hit the refresh button for it to load anything.

The only difference we can find in this issue from 2 weeks ago are the users are now working from home via a VPN. The site itself is rather big, has many subsites and below that many document libraries setup.

The workaround works for now, hitting the refresh button, but we would like to find a solution to this any help would be great! 

*SharePoint site setup on O365 online*

Thanks,

Frazer

In a SharePoint Network Location why does it say folder is empty? (SharePoint 365)

We have a setup a network location on our Clients PC for there SharePoint areas. When navigating through the folders a message comes up saying &quot;Folder is empty&quot; (See screenshot). 



Even with internet explorer open, with the sharepoint site, in the background this message shows. 

Once they then hit the refresh button, the folders will then load fine but it does take around 2-3 clicks for it to load the data in the folders, ontop of this every time you go into a folder the user needs to hit the refresh button for it to load anything.

The only difference we can find in this issue from 2 weeks ago are the users are now working from home via a VPN. The site itself is rather big, has many subsites and below that many document libraries setup.

The workaround works for now, hitting the refresh button, but we would like to find a solution to this any help would be great! 

*SharePoint site setup on O365 online*

Thanks,

Frazer

Microsoft Sharepoint is a software platform and family of software products used for collaboration and web publishing combined. These capabilities include developing web sites, portals, intranets, content management systems, search engines, wikis, blogs, and other tools for business intelligence and collaboration. SharePoint has a Microsoft Office-like interface, and it is closely integrated with the Office suite.

Microsoft SharePoint

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.