Sre the computer specs below sufficient for running office 365, Remote Desktop, and opening PDF from the internet? I have a complaining employee that says the last 2 computers I purchased for him are not working well. Want to know for SURE that this HP will be OK for what he needs. All he really does is work on excel (several sheets open at once he says) open pdf plans on the internet (some are 100mb in size) and connect to our network using Remote Desktop and Dell NetExtender when he is at home.
HP 15 Notebook, 15.6" HD Touch Display, Intel Core i7-8565U Upto 4.6GHz, 16GB RAM, 256GB NVMe SSD, HDMI, Card Reader, Wi-Fi, Bluetooth, Windows 10 Pro
What problems is the user reporting? pdf reader crashes? PC freezes? , the problems can be many and maybe you dont need new equipment, but try to keep the files opened at same time to a minimum, specially if you are using a browser to view them instead of a reader like acrobat or foxit (I prefer foxit myself, has proven to crash less than adobes own reader), as for the specs of the equipment those should suffice for regular use, but heavy duty use is what you are talking about, and in that case I believe that you need to change the way to do things instead of the equipment.