ddantes

<div>
From my experience, it seems like a bad LCD cable.
</div>


<div>
Thank you. &nbsp;I connected an external monitor, rebooted, and now both the integrated display and the external monitor are working. &nbsp;Before posting this question, I restarted the laptop three times, with the result shown in the attached image. &nbsp;What do you suggest?<br />
I never saw a good image in those instances.
</div>


<div>
Can you move with the LCD panel and put it into different positions? If there is a bad cable, you will see it.
</div>


<div>
It continued working in every LCD panel position.
</div>


<div>
Interesting. Can you disconnect the external monitor and try it again?
</div>


<div>
It still works, after disconnecting the external monitor, including when restarted.
</div>


<div>
It seems fine now, however, I would definitely monitor this laptop for the LCD issue. If there is any, it will reappear.
</div>


<div>
When you restarted, did you power off? If you didn't what was causing the error may have been kept &quot;alive&quot; by the capacitors in the circuit around the ic.
</div>


<div>
<div class="content wysiwyg-content">
Running Windows 7 Professional 64-bit on an HP Envy 17-K250CA Notebook. &nbsp;Upon restarting, today, the display is not working (image attached). &nbsp;Restarting did not help. &nbsp;Please advise. <br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2020/03_w13/1447958/IMG_1273.JPG" target="_blank" title="Display (2.7 MB)"><img alt="Display" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2020/03_w13/800_1447958/IMG_1273.JPG" /></a>
</div>
</div>


IMG_1273.JPG

Running Windows 7 Professional 64-bit on an HP Envy 17-K250CA Notebook.  Upon restarting, today, the display is not working (image attached).  Restarting did not help.  Please advise. 



HP Envy Display Issue

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.

Windows 7

A laptop or notebook is a portable personal computer with a clamshell form factor, suitable for mobile use. Although originally there was a distinction between laptops and notebooks, the former being bigger and heavier than the latter, there is often no longer any difference. Laptops are commonly used in a variety of settings, such as at work, in education, and for personal multimedia. A laptop combines the components, inputs, outputs and capabilities of a desktop computer, including the display screen, speakers, a keyboard, and pointing devices (such as a touchpad or trackpad) into a single unit. The device can be powered either from a rechargeable battery or by mains electricity from an AC adapter.