troubleshooting Question

Windows 10 Pro - Missing account on Login Screen

Avatar of phoffric
phoffric asked on
Laptops NotebooksWindows OSPCWindows 10Azure
13 Comments1 Solution59 ViewsLast Modified:
I got a new MSI PC yesterday, setup Windows 10 Pro and got all the updates. During setup, Windows asked me to enter a Microsoft account email address. Instead I entered a business email address. The installation seemed to complain a little. Not sure what I did, but the installation proceeded to my surprise. The setup created the first Windows 10 account having admin privileges.

I created a second standard account. I went back and forth today between the two. When I went back to the logon screen, there were two options - the standard account, and "Other User". I had to enter the lengthy business email account and lengthy password instead of using my fingerprint.

I don't know why "Other user" appears, and why my first created account does not appear. I claim that I did nothing unusual except to install Chrome, CCleaner, and Treesize.

Can you help me get rid of "other user" and have my two accounts show up. Simple, yes?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 13 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 13 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros