troubleshooting Question

Windows 10 Pro - Missing account on Login Screen

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phoffric asked on
Windows 10Windows OSPCAzureLaptops Notebooks
13 Comments1 Solution60 ViewsLast Modified:
I got a new MSI PC yesterday, setup Windows 10 Pro and got all the updates. During setup, Windows asked me to enter a Microsoft account email address. Instead I entered a business email address. The installation seemed to complain a little. Not sure what I did, but the installation proceeded to my surprise. The setup created the first Windows 10 account having admin privileges.

I created a second standard account. I went back and forth today between the two. When I went back to the logon screen, there were two options - the standard account, and "Other User". I had to enter the lengthy business email account and lengthy password instead of using my fingerprint.

I don't know why "Other user" appears, and why my first created account does not appear. I claim that I did nothing unusual except to install Chrome, CCleaner, and Treesize.

Can you help me get rid of "other user" and have my two accounts show up. Simple, yes?
phoffricSoftware Engineering and Matlab Analyst

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