Dave Ellis

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I think there has been a problem with a Windows update and now various of my Windows 10 app tiles are showing as black square / rectangles (see screenshot) and will not launch.<br />
<br />
If you click any of the icons there is a windows saying the app is updating and try again shortly.<br />
<br />
I ran the Windows Store Troubleshooter and did a &quot;reset&quot; on the Photos app and now this is working correctly. There were many apps doing the same thing so I did a restore to a restore point before the problem appears - unfortunately the system restore failed.<br />
<br />
I have tried running theWindows Store Troubleshooer again but now no problems are now found.<br />
<br />
Can anyone suggest a solution please ?<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2020/03_w13/1448121/maureen_error-4.jpg" target="_blank" title="desktop showing black tiles (66 KB)"><img alt="desktop showing black tiles" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2020/03_w13/800_1448121/maureen_error-4.jpg" /></a><a href="https://filedb.experts-exchange.com/incoming/2020/03_w13/1448122/maureen_error-5.jpg" target="_blank" title="Application updating message (22 KB)"><img alt="Application updating message" class="file-block lazyload" style="max-width: 718px;" data-src="https://filedb.experts-exchange.com/incoming/2020/03_w13/1448122/maureen_error-5.jpg" /></a>
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maureen_error-4.jpg

maureen_error-5.jpg

I think there has been a problem with a Windows update and now various of my Windows 10 app tiles are showing as black square / rectangles (see screenshot) and will not launch.

If you click any of the icons there is a windows saying the app is updating and try again shortly.

I ran the Windows Store Troubleshooter and did a "reset" on the Photos app and now this is working correctly. There were many apps doing the same thing so I did a restore to a restore point before the problem appears - unfortunately the system restore failed.

I have tried running theWindows Store Troubleshooer again but now no problems are now found.

Can anyone suggest a solution please ?



Windows Store apps not working - showing black tiles

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

Photo and imaging software is used to edit and compose raster images; Adobe Photoshop, which dominates the market, has its own topic. Common actions include cropping, slicing, retouching, color replacement, masking and erasing. Other programs include Apple Photo, Corel PaintShop Pro, GIMP, Serif PhotoPlus, Pixlr, PhotoScape, Picasa and IrfanView.

Images and Photos

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.