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After reformating drives and installing windows PC wont boot

We picked up 3 PC's to build out for VPN access. They are dell Inspiron's. They came with a ssd 128GB and a sata 1tb drive  in them (the bios had raid enabled) our encryption software doesn't play nice with this config and we didn't need or want this but we needed 3 PC's and this is what the store had I usually get them online but my first 5 took over a week longer than expected to get delivered so we didn't want to risk it. So I pulled the a harddrive (Ive tried both) then booted to a Windows 10 image and deleted the partitions and reformatted the drive and installed windows. After the installation completed and the system reboots it comes up with a BIOS error stating "No Boot Devices Found".
I have tried booting in Legacy and UEFI mode and some other things in the BIOS but I can seem to get it working. Any idea's???
stay safe and healthy
EncryptionSoftwareWindows 10DellInstallation

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nobus
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Hayes Jupe
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Hey - while im not familiar with that specific hardware - a couple of suggestions

1) Update the BIOS - on some other hardware i deal with, booting from certain devices isnt available in older BIOS's - once the BIOS is updated, booting from the M.2 SSD - away it goes.... (just my example)
2) I get you have tried legacy and UEFI, but when you look at the boot order in the BIOS, do the desired boot drive show up as an option at all ?

sorry if you have already tried those...
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CompProbSolv
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"booted to a Windows 10 image"
What exactly did you do?  My normal approach for installing Windows is to boot to an installer on a USB stick and install from there.

Can you boot from such a stick now, go to a command prompt, and use diskpart to see what partitions you have and how they are configured?  That may tell a lot.
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arnold
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Your image is for which hardware and setup?

One possibility the HD on which it is installed. Is not marked as active.

Since you bought three, create a recovery media and restore .

Not quite sure which issue is causing your issue

You may need to add hw drivers before deploying your image.
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Member_2_231077

Obvious thing to do is take the HDD out and try again with just one bootable device.
You used 8 lines of text to describe the problem bit if you stripped them down to basics one sentence would do.
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nobus
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is the disk seen in the bios?  you can post a picture showing it, and the boot priority, for clarity's sake
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bankadmin
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ASKER

sorry for the confusion
I installed windows using a windows 10 ISO on a jump drive.
I pulled the SSD out of the box now I only have the Sata hard drive installed.
bios-boot-legacy.jpg
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arnold
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The issue is if you only disconnected the SSD the HDD was positioned first and would have had the BOOT installed on the HDD while the OS was installed on the SSD.
once you pull the HDD the SSD does not have the information to self boot. Note the Disk 0 is marked as active.


You should position the SSD as the first drive, (o) while the HDD if you want it used positioned in the second position, as simple as switching their SATA cables/position.
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bankadmin
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ASKER

I re-formatted and re-partitioned then installed windows on the HDD after I pulled the SSD. The SSD is a chip its listed in bios in the bottom row of the pic of bios hardware. Its not there because I pulled it, I was getting the same results with the chip installed previously.
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arnold
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Check boot order option whether the M2. was not indicated as a bootable source. an M2. has a much higher through put compared to a sata connected SSD.
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bankadmin
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ASKER

We have had issues in the past with encrypting SSD's with our trend encryption software which is why I chose to remove it.

the boot sequence is attached above.

I unplugged the Sata drive that has windows on it and went into BIOS it showed it was disconnected in hardware but it still had diskette in the boot sequence. So I shut it down and disconnected the dvd drive and with the dvd drive unplugged from mobo it now shows up on option in the boot sequence. I don't understand that at all

Im attaching the options I have in BIOS.
BIOS-options-1.jpg
Bios-options-2.jpg
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arnold
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these are dell's?

model?

it as secure boot that might be an issue preventing new .... it has built-in security through ........partial picture could be that I am giving the wrong suggestions for the siutuation...

What was the boot device when the systems were booting as purchased?
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bankadmin
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ASKER

The SSD, Dell Insprion

I just got off the phone with Dell support I threw the SSD back in and I'm trying a factory reset,  The person I spoke with didn't really have any suggestions besides that.
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arnold
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can you check one of the others to see how the setup is does it boot from the SSD
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nobus
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when you installed windows 10 on the SSD - was the bios set to UEFI, or legacy ?
then it shlould bot if you made no changes
but it may be a fresh re-install is the simplest way out
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CompProbSolv
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Your boot order only mentions Legacy External Devices.  Nowhere are internal devices mentioned.

Was the installation done from a UEFI or from a BIOS USB stick?  If you switch to UEFI in the settings, does the internal drive show up as a boot option?
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bankadmin
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ASKER

I have worked with Dell and that hasn't been a great experience. They actually told me they wanted me to send them back the PC's and charge me for it. The only thing that hasn't been done is totally removing/installing the BIOS which I haven't ever done, we have upgraded the bios but the remanence of trend micro encryption is still there and that has to be the issue. I have been trying to work with Trend also to see if they have a way of removing that from BIOS with out having the ability to load into windows.
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bankadmin
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ASKER

Finally got a solutions. What happens is Trend encryption writes to the UEFI hidden partition. Trend was eventually able to instruct us on how to do it.
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bankadmin
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ASKER

Thank you all for the suggestions
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nobus
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can you post your solution?  it can help others
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bankadmin
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nobus
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thanks! - Always good info
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