troubleshooting Question

Certificate issue Skype for Business

Avatar of carlos soto
carlos sotoFlag for Sweden asked on
Microsoft OfficeMicrosoft 365Skype
4 Comments1 Solution107 ViewsLast Modified:

Im having trouble logging in to skype for business, hosted in Office 365. I get the following error "There was a problem acquiring a personal certificate required to sign in. If the problem continues, please contact your support team."
It works when i log in as a local admin, but not when i log in as a domain user that is not local adminit doesnt work. I can see that the local admin account that works, the user gets a user certficate for skype when connecting. The other non-working user doesnt get the certificate.

Anybody thats seen this issue before? There are a lot of threads on other sites about this, but non has helped me solve this issue

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