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onlyoffice doc is empty

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Last Modified: 2020-04-05
onlyoffice issue:
i have nextcloud 17 on ubuntu 18 and onyoffice on it. all document id empty because of i have error on ds:docservice: ERROR (spawn error)
ds:converter: ERROR (spawn error)
what is wrong. reccently i just update and upgrade my ubuntu.

HELP
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nociSoftware Engineer
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Commented:
was Nextcloud also updated? and were some modules left out? are there updates for Nextcloud modules?.

Are there errors in the nginx (php) / apache logs.


You also may want to check out Nextcloud 18 (hub) where they created a module to implement the onlyoffice as part of the nextcloud. (not as a separate server).

Can it be related to this one: https://github.com/ONLYOFFICE/DocumentServer/issues/622
(not sure how you installed Only Office).   You may also need to update node.js modules.

Author

Commented:
It's working now. What i did was  i rename default.json and i have a new one with default-dist.json
then i rename it to default and start op. all start op. but one client has the same problem after reconnect. he can only download file not se the file automatically.
nociSoftware Engineer
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Distinguished Expert 2019

Commented:
Can it be a cache problem in a browser ?

Author

Commented:
He used cacnido, the same problem.

nociSoftware Engineer
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Commented:
cacnido?...

Author

Commented:
sorry typo incognito.
Software Engineer
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Commented:
This one is on us!
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