Jasmin shahrzad
asked on
onlyoffice doc is empty
onlyoffice issue:
i have nextcloud 17 on ubuntu 18 and onyoffice on it. all document id empty because of i have error on ds:docservice: ERROR (spawn error)
ds:converter: ERROR (spawn error)
what is wrong. reccently i just update and upgrade my ubuntu.
HELP
i have nextcloud 17 on ubuntu 18 and onyoffice on it. all document id empty because of i have error on ds:docservice: ERROR (spawn error)
ds:converter: ERROR (spawn error)
what is wrong. reccently i just update and upgrade my ubuntu.
HELP
ASKER
It's working now. What i did was i rename default.json and i have a new one with default-dist.json
then i rename it to default and start op. all start op. but one client has the same problem after reconnect. he can only download file not se the file automatically.
then i rename it to default and start op. all start op. but one client has the same problem after reconnect. he can only download file not se the file automatically.
Can it be a cache problem in a browser ?
ASKER
He used cacnido, the same problem.
cacnido?...
ASKER
sorry typo incognito.
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Are there errors in the nginx (php) / apache logs.
You also may want to check out Nextcloud 18 (hub) where they created a module to implement the onlyoffice as part of the nextcloud. (not as a separate server).
Can it be related to this one: https://github.com/ONLYOFFICE/DocumentServer/issues/622
(not sure how you installed Only Office). You may also need to update node.js modules.