Avatar of Jasmin shahrzad
Jasmin shahrzad asked on

onlyoffice doc is empty

onlyoffice issue:
i have nextcloud 17 on ubuntu 18 and onyoffice on it. all document id empty because of i have error on ds:docservice: ERROR (spawn error)
ds:converter: ERROR (spawn error)
what is wrong. reccently i just update and upgrade my ubuntu.

* lxd* onlyofficeUbuntuLinuxLinux OS Dev

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8/22/2022 - Mon

was Nextcloud also updated? and were some modules left out? are there updates for Nextcloud modules?.

Are there errors in the nginx (php) / apache logs.

You also may want to check out Nextcloud 18 (hub) where they created a module to implement the onlyoffice as part of the nextcloud. (not as a separate server).

Can it be related to this one: https://github.com/ONLYOFFICE/DocumentServer/issues/622
(not sure how you installed Only Office).   You may also need to update node.js modules.
Jasmin shahrzad

It's working now. What i did was  i rename default.json and i have a new one with default-dist.json
then i rename it to default and start op. all start op. but one client has the same problem after reconnect. he can only download file not se the file automatically.

Can it be a cache problem in a browser ?
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Jasmin shahrzad

He used cacnido, the same problem.


Jasmin shahrzad

sorry typo incognito.
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