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Cannot join a MacBook to Windows domain. Also having a problem with Cisco AnyConnect opening

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Last Modified: 2020-04-01
New to MacBook.  I have a user we just hired into the company who requested a Mac, and we are a Windows shop.  I've been successful with installing some of our apps into it, but having a challenge with 2 things:

1) Cannot get it to join our domain

2) Cannot get Cisco AnyConnect to open after installing it successfully


If anyone can help me one or both of these items, it would be much appreciated.

With the domain join, it keeps giving me an error 5502 and says the join failed.  

With the Cisco VPN, it tells me "No components loaded" and then won't open.  On w Windows PC, it opens a config screen and lets me configure the connection - Mac does not do this at all. This is a brand new MacBook Pro, btw.  


Thanks for your help.
Damian
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Commented:
Check that the hostname is actually set.

Macs have 3 name to set.  Make sure you're not missing one.
scutil --get ComputerName
scutil --get LocalHostName
scutil --get HostName



scutil --set Hostname MyHostName
Technical Architect
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Commented:
Hi Damian

Firstly are you sure you want it on your domain? Ive been a MacBook user for about 6 years and Ive never needed to join it to a domain?
I can connect to network shares, run Microsoft office, connect to Exchange/Teams/Skype/Sharepoint etc.

As for AnyConnect what version are you installing? Ive never had a problem with that, install it from the .dmg file then it runs just like windows, BUT you will need to install the .PKG file on your firewall or it wont connect - you will see this error

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Damian GardnerIT Admin

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Commented:
Hey Pete - thanks for your response and help.  Actually I was just assuming that I'd need to join it to my domain (like I do with Windows machines) in order to access network shares as well as allow our Symantec Enterprise server to keep it updated.  But maybe I don't?  


For Cisco, its version 3.1.14018.  I don't get that error you specify - it just says "no components loaded. quitting application" when I try launching it.
Not sure if the PKG file is on the firewall or not - i'll have to check. but if it was missing, think it would cause my error?  

thanks!
Damian GardnerIT Admin

Author

Commented:
to follow up on the network domain - so I should be able to access any network shares, even without formally joining the domain?  what's the trick to that?
Damian GardnerIT Admin

Author

Commented:
I was able to access the network shares perfectly - thanks guys.  Now I need to figure out the Cisco issue...
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Commented:
You only need to join the domain to get Single Sign On with AD accounts.  That needs a correct HostName.  The other 2 are used for Bonjour and your Computer Sharing.  There is nothing else to gain with joining a Mac to the domain.

To connect to the network shares, you just need to use command k or through Finder, click on Go -> Connect to Server...
User //IP_address/Share_name or //Computer_Name/Share_name
It will prompt you for your Windows Credentials.  (It won't if you're joined)  This works like a Windows computer that's not joined to the Domain.
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Commented:
From https://community.cisco.com/t5/vpn/anyconnect-4-6-error-quot-no-components-loaded-quitting/td-p/3802903

sudo printf 'USERNAME\nPASSWORD\ny' | /opt/cisco/anyconnect/bin/vpn -s connect HOST

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Damian GardnerIT Admin

Author

Commented:
thanks for your help, Serialband.  this worked, and I appreciate it.
Damian GardnerIT Admin

Author

Commented:
If there was a way to mark both as "This was my solution" i would have done that.  i appreciate both your efforts and thanks
Pete LongTechnical Architect
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Commented:
Version 3.4 is pretty old? Im running 4.8?

You install it from a .dmg file and you upload the .pkg file to the firewall.

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