troubleshooting Question

Dell Precision M6800 Laptop on-board Keyboard not recognized when connected

Avatar of Wayne Barron
Wayne BarronFlag for United States of America asked on
HardwareDell* keyboard
13 Comments1 Solution49 ViewsLast Modified:
Hello All;

Several months ago, my granddaughter spilled her daddy's drink on my m6800 Laptop.
It took all weekend to clean the motherboard of all the sugary parts.
It took another three weeks for the flickering of the screen to stop and get back to normal.
And the keyboard, of which, got the bulk of the sugary goodness.
Well, the numbers keys stopped working and soon after that the F keys and several other keys became unresponsive.
I removed the onboard-keyboard and currently have a Kensington keyboard connected.

Now, I have since purchased another keyboard from my M6800, and when I connect it.
Nothing happens.
I grabbed the old keyboard and connected it and the same, nothing happens.
What would have caused the system to no longer recognize when a keyboard's connected?
This is during everything.
From boot to Windows.
So, this is not a driver's issue; this is a hardware issue, but where?
Could there be a connection on the motherboard that I might have overlooked and not connected?

Any advice on this would be great.
Tomorrow, I will be installing a new Graphics card and an MSata card, so that is going to be the perfect time to look around at everything to see if maybe there is a loose connection.

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