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Richard Christensen

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How to print a webpage

I am trying to print a web page that is a banking statement.  The last two columns are truncated...that is they do not show in the printed document.
The printer is listed as the default printer and also Microsoft Office is installed.
What should I be trying to do in order to solve this problem?
Thanks,
Capreol
Microsoft Office

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Bill Prew
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Bill Prew

You could try reducing the zoom on that page in the browser before printing.


»bp
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Bill Prew

Also, depending on the browser, when you select Print, you may be able to adjust the "Scale" there, I know in the new Edge and Chrome you can via the Advanced Settings in the Print dialog.


»bp
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Alan
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Try printing it landscape instead of portrait?
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ASKER

Reducing the zoom or trying to print in landscape mode do not solve the problem.
Do you think it might be a problem with the source file...it comes from a bona fide investment company?
Thanks,
Capreol
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Alan
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Is this a file, or a webpage?

If a file, what type?
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ASKER

I am fairly certain that it is a webpage.  Also, I tried downloading it and did not get anywhere with that.
Capreol
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Alan
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In general, you don't 'download' a webpage - you browse it with a web browser (although strictly speaking, that downloads all the elements of the page).

What browser are you using?
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ASKER

I am using Google Chrome but also tried Windows Edge.  Nothing seems to work.
Thanks,
Capreol
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Alan
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ASKER

The snipping tool worked.  Thanks Alan.  
However, I will say this...it should not be this hard to print
a financial summary from a bank.  When I can get through to them
I will report the problem that I am experiencing.
Thanks,
Capreol
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Alan
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I agree!

They should be providing those documents as a PDF (say) which essentially always print as expected.

Glad you got a solution.

Alan.
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ASKER

Thanks Alan.  Much appreciated.
Capreol
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Bill Prew

I know you've got a work around, but just curious on this.

When you were trying to print the statement from the web site, were you clicking a link on the bank's web page that said "Print" or something like that, or just using the browser toolbar to get it's Print command?

Also, many times you can view a bank statement online, but there is also another area of the website you logged in to where you can see past statements, and it is more common now that there are links there to download as a PDF file.  You might look around for that.

Just one other thought, it may be possible that you were actually viewing a PDF file in the website when you were viewing your statement.  In that case there should be controls to do a print of the PDF there, often at the top or bottom of the displayed document and sometimes they "auto hide", so you have to move you mouse near the top of the displayed data (or bottom).  Depends on the browser, and the PDF tools you have, etc.

Just some thoughts that might help you get to a better solution.  I know this is tough because you can't easily paste a screen capture of what you are seeing there due to sensitive information.


»bp
Microsoft Office
Microsoft Office

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

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