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Duplicate email in Outlook 2019

I upgraded from Outlook 2016 to Outlook 2019 several months ago and everything has been fine. This morning when I checked my email, I noticed duplicate (sometimes triplicate) email in my Inbox. I tried the Clean up tool in Outlook and it did not work. My Outlook is configured to use my yahoo email address. I do not have an email account with Microsoft. How can I remove the duplicate email and prevent them from coming back?

ASKER CERTIFIED SOLUTION

David Johnson, CD

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Bill Prew

Are you sure they are truly duplicates and not multiple sends of different emails with same content? I know I used to get spam on my Yahoo email account and every day (sometimes more frequent) I would get multiple copies of the same "spam" type email, but they were indeed multiple sends, not true duplicates of a single email.

If you aren't using IMAP you probably should be, unless you have a reason not to do that?

Lastly, here's another tool you can use to weed out duplicate emails. It has a free version, and then a paid version with extra features. The site has many Outlook utilities, a good one to save for future reference...

Remove Duplicate Messages - Outlook Freeware

»bp

LOUIS-RUOCCO

ASKER

I'm using POP3 to connect to Yahoo from Outlook.

LOUIS-RUOCCO

ASKER

They are truly duplicates (sometime triplicates).

Bill Prew

@Louis,

Are you all set with this now, or do you need more help? If all set, could you please close it out now. If you need help with the question close process take a look at:

How do I select a solution for my question?

»bp