troubleshooting Question

Remote Desktop Stuck On "Configuring Remote Session"

Avatar of Ken Hughes
Ken Hughes asked on
GolangDesktops
6 Comments1 Solution53 ViewsLast Modified:
Working from home I have been connecting to my work computer via remote desktop for the past few weeks.  I was using it yesterday for most of the day, but later that night I couldn't connect.  It was stuck on "Configuring Remote Session".  I have a backup method in place so I can still work but prefer RDP.  After some research, it seems I can connect if I reduce my resolution to 1366 x 768.  As soon as I go above that, it gets stuck and will not connect.

Can anyone shed some light on this and how to fix it.  I need to be able to connect at a higher resolution.

Thanks
ASKER CERTIFIED SOLUTION
Ken HughesIT Manager

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