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Just an update, through webmail I can see it as:-<br><a href="https://filedb.experts-exchange.com/incoming/2020/04_w15/1449121/1586206937115.png" rel="ugc"><img src="https://filedb.experts-exchange.com/incoming/2020/04_w15/1449121/1586206937115.png" class="fr-fic fr-dib"></a><br><br>
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Just an update, through webmail I can see it as:-
[https://filedb.experts-exchange.com/incoming/2020/04_w15/1449121/1586206937115.png]https://filedb.experts-exchange.com/incoming/2020/04_w15/1449121/1586206937115.png



1586206704203.png

1586206937115.png

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You need to ask the global admin of your user for o365 for help.
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You need to ask the global admin of your user for o365 for help.

Capture88.JPG

tonelm54

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Logon office.com with your o365 global admin account. In the EAC, navigate to Recipients &gt;&nbsp;Contacts. Then, you can delete the mail contact.<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2020/04_w15/1449168/EAC---recipents---contacts.jpg" target="_blank" title="EAC - recipients - contacts (90 KB)"><img alt="EAC - recipients - contacts" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2020/04_w15/800_1449168/EAC---recipents---contacts.jpg" /></a><br />
<a href="https://docs.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-mail-contacts" rel="ugc">https://docs.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-mail-contacts</a>
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Logon office.com with your o365 global admin account. In the EAC, navigate to Recipients > Contacts. Then, you can delete the mail contact.

EAC - recipients - contactshttps://filedb.experts-exchange.com/incoming/2020/04_w15/1449168/EAC---recipents---contacts.jpg
https://docs.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-mail-contacts [https://docs.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-mail-contacts]

EAC---recipents---contacts.jpg

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Ive got a user who has a contact that is showing up in auto-complete, but its not right, and causing emails to goto the wrong person.<br />
<br />
I have deleted the outlook folders to delete the ost, nk2 and dat files as well as the address-book files but when it rebuilds its still there. I logged into O365 web access and I can see it there, but still cannot delete.<br />
<br />
Its not in the contacts folder, or suggestion folders.<br />
<br />
I tried to add the contact to the address book to then delete it but get the error<br />

<blockquote>
Outlook cannot add recipient to contacts. An internal support function returned an error
</blockquote>
<br />
I thought it could be just a local outlook issue, but I can replicate the issue by putting the profile on my pc. Also, by seeing it in OWA and not being able to delete in that........?<br />
<br />
Im totally stuck on this one, does anyone have any ideas?
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Ive got a user who has a contact that is showing up in auto-complete, but its not right, and causing emails to goto the wrong person.

I have deleted the outlook folders to delete the ost, nk2 and dat files as well as the address-book files but when it rebuilds its still there. I logged into O365 web access and I can see it there, but still cannot delete.

Its not in the contacts folder, or suggestion folders.

I tried to add the contact to the address book to then delete it but get the error
Outlook cannot add recipient to contacts. An internal support function returned an error

I thought it could be just a local outlook issue, but I can replicate the issue by putting the profile on my pc. Also, by seeing it in OWA and not being able to delete in that........?

Im totally stuck on this one, does anyone have any ideas?

O365 contact wont delete

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.