<div>
What is the result using OWA? Also set outlook in online mode and test again.
</div>


What is the result using OWA? Also set outlook in online mode and test again.

David Barman

<div>
I have looked in OWA. &nbsp;I can't seem to find an option for search.&nbsp; The RDS user is already setup in online mode.
</div>


I have looked in OWA.  I can't seem to find an option for search.  The RDS user is already setup in online mode.

<div>
Is the search service running on the RDS box?<br />
<br />
CR
</div>


Is the search service running on the RDS box?

CR

<div>
Yes. The search service is running
</div>


<div>
Is Outlook 2016 fully patched to the latest version? This was an issue with certain builds in the past where a particular build would break tasks search as an example.<br />
<br />
CR
</div>


Is Outlook 2016 fully patched to the latest version? This was an issue with certain builds in the past where a particular build would break tasks search as an example.

CR

<div>
It is version 16.0.4266.1001<br />
I don't see a check for updates option.
</div>


It is version 16.0.4266.1001
I don't see a check for updates option.

<div>
I would go here and try to update all the Office components you are using (try a test or separate server):<br />
<a href="https://support.microsoft.com/en-us/help/4538705/march-2020-updates-for-microsoft-office" rel="ugc">https://support.microsoft.com/en-us/help/4538705/march-2020-updates-for-microsoft-office</a><br />
<br />
CR
</div>


I would go here and try to update all the Office components you are using (try a test or separate server):
https://support.microsoft.com/en-us/help/4538705/march-2020-updates-for-microsoft-office [https://support.microsoft.com/en-us/help/4538705/march-2020-updates-for-microsoft-office]

CR

<div>
I have installed updates. In addition, I noticed today while working on one of the Windows 10 computers on the network (for the same user) that the same search issue exists.<br />
Could this be an exchange server issue?
</div>


I have installed updates. In addition, I noticed today while working on one of the Windows 10 computers on the network (for the same user) that the same search issue exists.
Could this be an exchange server issue?

<div>
If the same user on another system has the issue, do you have roaming profiles in place? Also on that same Windows 10 computer, if you logon as another user, is the issue there? If it is, it is almost certainly something wrong on the backend (Exchange).<br />
<br />
CR
</div>


If the same user on another system has the issue, do you have roaming profiles in place? Also on that same Windows 10 computer, if you logon as another user, is the issue there? If it is, it is almost certainly something wrong on the backend (Exchange).

CR

<div>
No. The user doesn't use roaming profiles. At this point I don't know if other users have issues
</div>


No. The user doesn't use roaming profiles. At this point I don't know if other users have issues

<div>
Another update. &nbsp;I logged into the remote desktop server as two other users. &nbsp;The first user had the same search issue in the Outlook tasks. &nbsp;However, the next user I tried, I was able to search the tasks.<br><br>Any ideas?
</div>


Another update.  I logged into the remote desktop server as two other users.  The first user had the same search issue in the Outlook tasks.  However, the next user I tried, I was able to search the tasks.

Any ideas?

<div>
Upon closer inspection. &nbsp;It appears that the search issue is in the &nbsp;"To-Do List". &nbsp;If I select the user's task folder, it will search.Is there a known bug about the To-Do List?<br><br>Any ideas what would cause this?
</div>


Upon closer inspection.  It appears that the search issue is in the  "To-Do List".  If I select the user's task folder, it will search.Is there a known bug about the To-Do List?

Any ideas what would cause this?

<div>
What happens if you try with a different user?
</div>


What happens if you try with a different user?

<div>
I have tried it with multiple users and the same symptom exists. &nbsp;
</div>


I have tried it with multiple users and the same symptom exists.  

<div>
<div class="content wysiwyg-content">
I have a strange issue. &nbsp;On a Remote Desktop Server (2012). In Outlook 2016, the user can search mail items but when tasks are searched no results are ever found. &nbsp;I have tried re-creating the user profile. &nbsp;We are in an on-premise Exchange 2016 environment. &nbsp;I also re-built the search on the Exchange server. &nbsp;However, the results are the same.<br />
<br />
Any ideas?
</div>
</div>


I have a strange issue.  On a Remote Desktop Server (2012). In Outlook 2016, the user can search mail items but when tasks are searched no results are ever found.  I have tried re-creating the user profile.  We are in an on-premise Exchange 2016 environment.  I also re-built the search on the Exchange server.  However, the results are the same.

Any ideas?

Remote Desktop 2012 - Outlook 2016 won't search the task items

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

Remote Access

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Windows Server 2012 is the server version of Windows 8 and the successor to Windows Server 2008 R2. Windows Server 2012 is the first version of Windows Server to have no support for Itanium-based computers since Windows NT 4.0. Windows Server 2012, now in its second release (Windows Server 2012 Release 2) includes Foundation, Essentials, Standard and Datacenter, and does not support IA-32 or IA-64 processors.

Windows Server 2012

A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.