How to set up a remote printer
I have a situation where several employees are working from home. They connect to the network via FortiClient Console, then use remote desktop to log into their workstation. Remote desktop brings the printer with it, and the workstation can see the printer.
When a print job is sent to the printer at the persons home from the workstation, it appears to print. When you look at the printer from the home laptop, the printer shows as off line,
When the home computer is restarted, the printer will print the job that had originated from the workstation at work.
The home computer is running Windows 10 PRO, the workstation is running Windows 10 Pro, and the server is Server 2012 R2 standard.
I have set up a folder on the home computer that the document to be printed can be stored. If the remote desktop connection on the home computer is closed [logged off the work computer], and then the saved job is loaded on the home computer it will print. If the file stored in the folder on the home computer is loaded while the the remote desktop connection is open, the printer goes off line, and the home computer must be restarted to print the file.
When a print job is sent to the printer at the persons home from the workstation, it appears to print. When you look at the printer from the home laptop, the printer shows as off line,
When the home computer is restarted, the printer will print the job that had originated from the workstation at work.
The home computer is running Windows 10 PRO, the workstation is running Windows 10 Pro, and the server is Server 2012 R2 standard.
I have set up a folder on the home computer that the document to be printed can be stored. If the remote desktop connection on the home computer is closed [logged off the work computer], and then the saved job is loaded on the home computer it will print. If the file stored in the folder on the home computer is loaded while the the remote desktop connection is open, the printer goes off line, and the home computer must be restarted to print the file.
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Monte Fitzwater
I have this problem as well.
The info for resolution is there, to address your issue specifically, best too pen your own question where details specific to your situation can be provided.
ASKER
It was a VPN issue of sorts. The problem was the remote network was 192.168.0.xx and the ISP also defaults 192.168.0.xx to its residential customers. The solution was to change the remote location to 192.168.xx.yy. Now if printers are chosen in the remote desktop selection on the at home computer, it works fine.