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Session Policies don't seem to be working as Idle Sessions stay connected

jnordeng
jnordeng asked
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Last Modified: 2020-12-07
Hello.  I have set Citrix policies within Citrix Studio in my XenApp 7.15.  I am finding the session's are not disconnecting/clearing and are staying connected for over 12 hours, basically until I actually close the session though I have the following set.  These are published applications, not published Desktops.

ICA keep alive timeout            60 seconds
Image caching                  Enabled
Server idle timer interval      5400000 milliseconds
Session reliability connections      Allowed
Session reliability port      2598
Session reliability             180 seconds
Session connection timer      Enabled
Session connection timer interval      90 minutes
Session idle timer               Enabled
Session idle timer interval      90 minutes

These settings are part of the Unfiltered default policy which is applied all objects in the site.

Is there a better practice for policies in XenApp 7.15 without using AD GPO's?  Are there other settings I am not finding that would handle this communication?  

I am looking at the following articles for reference,
https://support.citrix.com/article/CTX216719
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/policies/policies-default-settings.html

Any thoughts are appreciated.
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