asked on 4/18/2020

Spam from EE

I am spammed by course alerts from EE in the last two weeks.

Could you please tell where to switch these alerts off?

Thanks

Experts Exchange

Last Comment

Pavel Celba

4/21/2020

Bill Prew

4/18/2020

Got to Settings from your user avatar in the upper right of every page.

Select Communications.

At the bottom do "Edit" on the "News and Updates" item.

Turn off the "Subscribe to Marketing Emails" item.

»bp

Pavel Celba

4/18/2020

ASKER

Thanks but it seems marketing emails are turned off already:

Lets wait.

Rob Jurd

4/18/2020

Hi pcelba,

What were the courses. Do you have links?
I'll check your saved searches as they are tied to topics.

Cheers
Rob
EE Moderator

Pavel Celba

4/19/2020

ASKER

Hi Rob,

there were many courses, e.g. Windows XP, Office 2010, etc. Fortunately, nothing today but surely more than 20 on Friday and many others in previous days.

I've just one saved search for databases which works OK.

Thanks
Pavel

Martin Nguyen

4/20/2020

Hi pcelba, can you take a screenshot of the notifications so I can see what you received? I'll work with the team to figure out why you were getting so many notifications about courses.

Were they email notifications, on site notifications, or both?

Pavel Celba

4/20/2020

ASKER

I have deleted them all because they all were unrelated to my database preferences (I remember just Office 201x and Windows OS). They all were coming via e-mail and some examples from the past are here (but all these are related to databases):

If you keep track of sent e-mails then you should find them.
Good news is No Course alerts since Saturday so far...

Martin Nguyen

4/20/2020

Cool, thank you so much. I'll have the team take a look!

ASKER CERTIFIED SOLUTION

Michael Arciniega

4/21/2020

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Pavel Celba

4/21/2020

ASKER

OK, even when there is no explanation of the spam in the last two weeks and there is no known reason why it stopped on Saturday I've updated the only saved search in my profile and checked appropriate content checkboxes.

To me it looks like the topic Microsoft Applications was added to Office and Windows courses recently so they've been sent out. But who knows...

Thanks

SOLUTION

Michael Arciniega

4/21/2020

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Pavel Celba

4/21/2020

ASKER

Thanks for your prompt help it seems the issue is explained and solved!