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Spam from EE

pcelba
pcelba asked
on
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Last Modified: 2020-04-21
I am spammed by course alerts from EE in the last two weeks.

Could you please tell where to switch these alerts off?

Thanks
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Bill PrewTest your restores, not your backups...
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Expert of the Year 2019
Top Expert 2016

Commented:
Got to Settings from your user avatar in the upper right of every page.

screenshot_02.png
Select Communications.

At the bottom do "Edit" on the "News and Updates" item.

Turn off the "Subscribe to Marketing Emails" item.

screenshot_03.png

ยปbp
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Author

Commented:
Thanks but it seems marketing emails are turned off already:
EE settingsLets wait.
Rob JurdEE Advisor
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Commented:
Hi pcelba,

What were the courses. Do you have links?
I'll check your saved searches as they are tied to topics.

Cheers
Rob
EE Moderator
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Author

Commented:
Hi Rob,

there were many courses, e.g. Windows XP, Office 2010, etc.  Fortunately, nothing today but surely more than 20 on Friday and many others in previous days.

I've just one saved search for databases which works OK.

Thanks
Pavel
Martin NguyenMember Experience manager
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Distinguished Expert 2018

Commented:
Hi pcelba, can you take a screenshot of the notifications so I can see what you received? I'll work with the team to figure out why you were getting so many notifications about courses.

Were they email notifications, on site notifications, or both?
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Author

Commented:
I have deleted them all because they all were unrelated to my database preferences (I remember just Office 201x and Windows OS). They all were coming via e-mail and some examples from the past are here (but all these are related to databases):
Course alerts
If you keep track of sent e-mails then you should find them.
Good news is No Course alerts since Saturday so far...
Martin NguyenMember Experience manager
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Distinguished Expert 2018

Commented:
Cool, thank you so much. I'll have the team take a look!
Experts Exchange QA and Dev
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Commented:
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Author

Commented:
OK, even when there is no explanation of the spam in the last two weeks and there is no known reason why it stopped on Saturday I've updated the only saved search in my profile and checked appropriate content checkboxes.

To me it looks like the topic Microsoft Applications was added to Office and Windows courses recently so they've been sent out. But who knows...

Thanks
Michael ArciniegaExperts Exchange QA and Dev
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Commented:
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Author

Commented:
Thanks for your prompt help it seems the issue is explained and solved!
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