troubleshooting Question

OfficeJet can no longer print on glossy paper

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ddantesFlag for United States of America asked on
Printers and Scanners
9 Comments1 Solution60 ViewsLast Modified:
Using an HP OfficeJet L7680.  It has stopped being able to print on HP bright glossy paper.  Either the page is blank, or only half the page prints.  This happens whether I use the printer to print a document on my computer, or simply copy something directly from the flatbed.  It prints colors fine on plain white paper.  I suspect something has gone wrong with the mechanics of the printer, and it doesn't have proper traction on glossy paper, but I'd appreciate any advice.

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