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mf999 asked on

Windows 10 File explorer cant access Windows XP machine using name but can connect if i use IP address of machine

I am using Windows 10 on my PC and am using widows File explorer to try to connect to a Window XP machine on our domain.   When I type \\IEED0360 which is the name of the PC on the domain (machine is turned on,connected to network and responds to ping) I get the following error message. .. \\IEED0360 is not accessible . You might not have permission to use this network resource. Contact the administator of this server to find out if you have access permissions. This servers clock is not synchronised with the primary domain controllers clock
However I can successfully connect using the IP address.
What could be the cause ?
Windows 10Windows XPWindows OS

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Last Comment
mf999

8/22/2022 - Mon
Hello There

Can you ping the computer name? Also, delete saved credentials from Credential Manager.
ASKER
mf999

I can ping the computer name successfully and dont see any reference to it in crediential manager
ste5an

Ask your domain admin, whether they block it. XP may use a insecure SMB version, thus it is normally blocked in a domain network,
Your help has saved me hundreds of hours of internet surfing.
fblack61
Hello There

He can access it with an IP address.
ASKER CERTIFIED SOLUTION
ste5an

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Hello There

Can you disable FW and try it again?
If you ping the hostname, does it return a correct IP address?
Robert Retzer

You are asking for trouble connecting a windows xp machine to your network. Grant it you may need the xp machine to run some old expensive software or operate some specialized equipment that does not run on a newer operating system, but do not connect the system to your network, either the LAN or the internet. The vulnerability can bring down your whole network or infect every computer in your business.  
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ASKER
mf999

I understand the security concern.  This is a legacy application that we are in the process of replacing with a Window 10 version but until such time as that application is avialable, the XP Pc  needs to be on the network because it accesses a central database and is essential