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Windows 10 File explorer cant access Windows XP machine using name but can connect if i use IP address of machine

mf999
mf999 asked
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Last Modified: 2020-09-16
I am using Windows 10 on my PC and am using widows File explorer to try to connect to a Window XP machine on our domain.   When I type \\IEED0360 which is the name of the PC on the domain (machine is turned on,connected to network and responds to ping) I get the following error message. .. \\IEED0360 is not accessible . You might not have permission to use this network resource. Contact the administator of this server to find out if you have access permissions. This servers clock is not synchronised with the primary domain controllers clock
However I can successfully connect using the IP address.
What could be the cause ?
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Hello ThereSystem Administrator
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Commented:
Can you ping the computer name? Also, delete saved credentials from Credential Manager.

Author

Commented:
I can ping the computer name successfully and dont see any reference to it in crediential manager
ste5anSenior Developer
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Commented:
Ask your domain admin, whether they block it. XP may use a insecure SMB version, thus it is normally blocked in a domain network,
Hello ThereSystem Administrator
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Commented:
He can access it with an IP address.
Senior Developer
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Commented:
This one is on us!
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Hello ThereSystem Administrator
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Distinguished Expert 2018

Commented:
Can you disable FW and try it again?
If you ping the hostname, does it return a correct IP address?
Robert RComputer Service Technician
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Commented:
You are asking for trouble connecting a windows xp machine to your network. Grant it you may need the xp machine to run some old expensive software or operate some specialized equipment that does not run on a newer operating system, but do not connect the system to your network, either the LAN or the internet. The vulnerability can bring down your whole network or infect every computer in your business.  

Author

Commented:
I understand the security concern.  This is a legacy application that we are in the process of replacing with a Window 10 version but until such time as that application is avialable, the XP Pc  needs to be on the network because it accesses a central database and is essential
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