troubleshooting Question

Programs to assist in Management of IT

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* ManagementIT Administration* IT ManagerNetworkingTroubleshooting
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I am an IT Manager who is very hands on as well and not only do I Manage the IT Equipment in the company but I am the first go to for any troubleshooting.
What programs may be beneficial to me that would help me have my thumb as it were on the IT Equipment in the company, the network information in connection with that equipment, IT Asset tracking and perhaps troubleshooting history, Vendor and Supplier information and so forth?
Any paid for programs that are installed on premise would be appreciated as well.

Thanks in advance for your assistance.
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