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Feedback on Chargebee

We would like to ask for user feedback on a Billing Software Provider - Chargebee.  We're looking for a solution to assist with Subscription Billing.  The functionality of the software is important, but equally important is satisfaction with their support regarding any issues, questions, etc.  I.E.  Are they difficult to get on the phone?

Comments?  

Suggestions for other Subscription Billing Software providers (for small business) are welcome!

Thank you.
E-CommerceTax / Financial Software

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Thank you.  We have been waiting all week for a Chargebee online demo today.  They were a no-show.  Perhaps they had technical difficulties, which anybody in sales can relate to, but we have yet to hear from them.
E-Commerce
E-Commerce

Electronic commerce (e-commerce) is the trading in products or services using computer networks, such as the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer (EFT), supply chain management, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Use this topic to discuss online shopping carts, online marketplaces, and e-commerce platforms.

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