troubleshooting Question

Outlook alias email address can’t show display name

Avatar of Billy Ma
Billy MaFlag for Hong Kong asked on
OutlookEmail ServersActive Directory
9 Comments1 Solution42 ViewsLast Modified:
My company set up an email address for me abc@abc.com. I then requested to add an alias billy@abc.com to my email. however, when I click check name in outlook, abc@abc.com will appear as Billy while billy@abc.com will just stay as an email and won’t display as Billy. How the company IT should solve this problem?
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