troubleshooting Question

Sonicwall 500V loads Citrix Storefront but apps won't run

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wlasnerFlag for United States of America asked on
CitrixMicrosoft OfficeInstallationNetworking
12 Comments1 Solution120 ViewsLast Modified:
We purchased the 500v so our remote users could access our system apps remotely via web only access (not client install needed.) this works great. Loading external website are fine and internal work but are flaky. Most needed is our Citrix xenapp 7.6 applications  (word, excel, etc.). Remote users click to open the Citrix bookmark menu which does what is expected and shows users available Citrix apps. When clicking on selected app (word, for example) the app spins as if it would open than does nothing. This does work if the virtual office is launched within the local network environment. Only the remote users have this issue.
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Brian Murphy
Senior Information Technology Consultant
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