troubleshooting Question
Programming a Softkey for Conference Line + Bridge Number on Yealink T27G Phone
Our office uses Yealink T27G phones. I want to program a softkey for our conference line that will also automatically dial the bridge number after a short pause. I found what I thought would be a solution below:
- Log in to your telephone directly by directing your browser to its IP address (do not use the provisional landing page).
- Go to DSS keys.
- Create a new SpeedDial entry.
- Everything that is not the primary phone number needs to be put in the Extension field (not in the Value field).
- Use <#> as the pause sign, where # needs to be replaced by the number of seconds you would like to wait. For example, you would use "<4>" for 4 seconds, etc.
So, if you wanted to dial your conference line at 1231231234 and then wait for 1 second, then dial bridge number 567567#, you would put 1231231234 in the Value field and <1>567567# in the Extension field.
However, when I go to program the DSS key, the Extension field is grayed out and will not let me input the pause and bridge number. Is there a way to activate the Extension field so that it is not grayed out? Or is there a better solution to programming my softkey?
- Log in to your telephone directly by directing your browser to its IP address (do not use the provisional landing page).
- Go to DSS keys.
- Create a new SpeedDial entry.
- Everything that is not the primary phone number needs to be put in the Extension field (not in the Value field).
- Use <#> as the pause sign, where # needs to be replaced by the number of seconds you would like to wait. For example, you would use "<4>" for 4 seconds, etc.
So, if you wanted to dial your conference line at 1231231234 and then wait for 1 second, then dial bridge number 567567#, you would put 1231231234 in the Value field and <1>567567# in the Extension field.
However, when I go to program the DSS key, the Extension field is grayed out and will not let me input the pause and bridge number. Is there a way to activate the Extension field so that it is not grayed out? Or is there a better solution to programming my softkey?
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 3 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.
The Fellow title is reserved for select members who demonstrate sustained contributions, industry leadership, and outstanding performance. We will announce the experts being inducted into the Experts Exchange Fellowship during the annual Expert Awards, but unlike other awards, Fellow is a lifelong status. This title may not be given every year if there are no obvious candidates.
The Most Valuable Expert award recognizes technology experts who passionately share their knowledge with the community, demonstrate the core values of this platform, and go the extra mile in all aspects of their contributions. This award is based off of nominations by EE users and experts. Multiple MVEs may be awarded each year.