troubleshooting Question

File copies from QNAP Raid to attached external USB 3 drive is beyond slow.

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steveurichFlag for United States of America asked on
* NASHardware* Qnap
3 Comments1 Solution10 ViewsLast Modified:
I have a QNAP TS-453Pro NAS server. It has 4 USB ports on the back, 2 USB2, 2 USB3.

Before I start messing with me 650GB of photos I wanted to back them up to an external drive connected to the USB 3 port. The file copy performance was terrible, in the KB range often. The copy was estimated to complete sometime in Jul.

I tried moving them to the USB 2 ports and the performance was somewhat better but not what I would have expected.

QNAP support is terrible.

I am running the most current version the Firmware.

I am not sure how the USB ports are connected in the system. If it could be a module that I could replace.

While I have invested a lot of time learning the QNAP I am not sure I would get another but I was thinking of maybe upgrading and just getting new hardware to fix the problem.

Any suggestions on how to troubleshoot the USB ports on the QNAP.

I saw some posts on their forums that mention this problem but do not mention the solution.
USB-Performance.jpg
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steveurich

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