troubleshooting Question

Office 365 / 2019 Outlook

Avatar of Ram Kumar Chellam
Ram Kumar ChellamFlag for Saudi Arabia asked on
Microsoft OfficeExchangeMicrosoft 365Outlook
6 Comments1 Solution34 ViewsLast Modified:
Dear Support,

Good Day,

In our Org. we are using Exchange 2013, some of the end-users using outlook 2019 & outlook 365 and configured Exchange mail account. if they connected to the local network no issue working fine when they try to connect from out of network (outlook anywhere) its keeps showing updating address book (Outlook 2019 Office 365 stuck while updating address book). and we not able to receive the emails as well, once you close and open the outlook emails receiving

Please guide me on how to fix the issue.
ASKER CERTIFIED SOLUTION
Ram Kumar Chellam
Sr. System Administrator

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros