troubleshooting Question

Office 365 / 2019 Outlook

Avatar of Ram Kumar Chellam
Ram Kumar ChellamFlag for Saudi Arabia asked on
Microsoft OfficeExchangeMicrosoft 365Outlook
6 Comments1 Solution34 ViewsLast Modified:
Dear Support,

Good Day,

In our Org. we are using Exchange 2013, some of the end-users using outlook 2019 & outlook 365 and configured Exchange mail account. if they connected to the local network no issue working fine when they try to connect from out of network (outlook anywhere) its keeps showing updating address book (Outlook 2019 Office 365 stuck while updating address book). and we not able to receive the emails as well, once you close and open the outlook emails receiving

Please guide me on how to fix the issue.
Ram Kumar Chellam
Sr. System Administrator

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