troubleshooting Question

Exchange 2013 Mailbox Full Emails

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zito2000Flag for United States of America asked on
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17 Comments1 Solution44 ViewsLast Modified:
Environment: Exchange 2013

Hello All, Happy Monday!

My users are claiming that they are not receiving an email from Exchange saying their mailbox is getting full.  I am receiving the emails no problem, so I'm trying to understand why some employees are seeing it and some aren't.

I DO know that I have overwritten the default database limits for mailboxes sizes.
i.e. If an exec is in a database that only limits the users to 1GB, I went in to the particular executive and gave him a 3GB mailbox.  
Does overriding the default database setting suppress those emails?  
Please see attached picture for the email I'm referring to.
MailboxFull.png
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