troubleshooting Question

Fortinet firewall issues

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ruhkus asked on
Hardware FirewallsHardware
4 Comments1 Solution32 ViewsLast Modified:
I have an older Fortinet 60B set up at a remote location. Yesterday it decided to spontaneously reboot every hour or so, until finally the last reboot caused it to not come back online. A staff member is on his way there today, but I've already ordered a replacement. My figuring is that it's likely a hardware issue, and even if it's software/firmware, I didn't want to risk applying it remotely (assuming it does come back up).

That being said, I'm open to other suggestions how to remotely troubleshoot this firewall, but my primary question is as follows - I took a backup of the firewall but it's a very old firmware (4.0 I believe) as well as screenshots. I'm more of a GUI person, and from what I've read, there really isn't a way to import a backup to another firewall unless it's the same model (I'm getting a 60E). Any suggestions on what, if anything I can do while waiting for my shipment, to prepare the configuration ahead of time? Thanks.

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