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OLD HP Photosmart C6280 - can't install driver under newly upgraded Windows 10 home.
The printer worked under Windows 7 for many years. When I recently upgraded (via download) the OS to Windows 10 home, the printer did not "go along for the ride". I tried downloading a driver from HP and, when that did not work, did all the steps in HPs lengthy "fix" suggestions. Nothing works. I get a fatal error. So I looked for a Windows driver. At first (see attachment 1) it appears that Windows recognizes the 6200 series. But in the next screen (attachment 2) there are several photosmart drivers but not C6280. Should I use a different one such as Photosmart 5520 or 6520? Do you have another way around this?
I don't have a disk that came with the printer, nor any backup disks. Perhaps the windows update program stuck the old driver into a hiding place? I can't find it.
Finally, if II have to buy a new printer, I'd want to get one that uses the same ink supply because I have ink. It seems to me that only photosmarts use these cartridges. Can you recommend a source for photsmart printers if that's the way I have to go?
attachment-1---add-printer.JPG
attachment-2---add-printer.JPG
I don't have a disk that came with the printer, nor any backup disks. Perhaps the windows update program stuck the old driver into a hiding place? I can't find it.
Finally, if II have to buy a new printer, I'd want to get one that uses the same ink supply because I have ink. It seems to me that only photosmarts use these cartridges. Can you recommend a source for photsmart printers if that's the way I have to go?
attachment-1---add-printer.JPG
attachment-2---add-printer.JPG
Printers and ScannersWindows 10InstallationWindows OS
Last Comment
Seth Simmons
Are these the drivers you installed? Perhaps you got the wrong driver pack. Make sure you get directly from HP - https://support.hp.com/us-en/drivers/selfservice/hp-photosmart-c6200-all-in-one-printer-series/3194493/model/3194497
ASKER
I just downloaded from your link, William Fulks. Attachment 3 shows my download folder. The latest one, 4/28/2020 is from your link. It appears identical to the others which I used for my many previous installation attempts.
attachment-3.JPG
attachment-3.JPG
Kindly make sure the printer is not connected with the computer.
Uninstall all the drivers you installed previously after that restart the system.
The driver you downloaded from Hp website is the correct driver, install the same one then if it prompts to connect the printer proceed with else try installing the driver manually from device manger by upgrading the driver and assign the path of the folder where the driver got extracted while installing.
Uninstall all the drivers you installed previously after that restart the system.
The driver you downloaded from Hp website is the correct driver, install the same one then if it prompts to connect the printer proceed with else try installing the driver manually from device manger by upgrading the driver and assign the path of the folder where the driver got extracted while installing.
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William Peck
Your attachment 2 shows two entries for HP (HP & H-P)
Is there a better select listed under the first HP option?
Is there a better select listed under the first HP option?
ASKER
nope, checked before I submitted. The other one lists NO photosmart of any kind and only a few printers in total.
ASKER CERTIFIED SOLUTION
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The driver download does support the C6200 Series:
This is in the driver installer inf
Looks like it uses HP's UPD and Dot4 drivers
But sounds like you've found it already :)
This is in the driver installer inf
[hpc6200t.GPD.Win7]
CopyFiles=c6200GPD_INI,STRING,c6200XML_DTD,HPPRPROC,HPC_COMMON,PCL3_RENDER,EXPORT_c6200,GPD_COMMON3,PCL_LANGMON_FILES,IMAGE_ENHANCEMENT,RESOURCE_MANAGER_HPA,ADOBE_RGB_PROFILE,CAPI_32,COLOR_MAP,UAC_WRITER
LanguageMonitor="PCL hpz3lw71,hpz3lw71.dll"
DataFile=hpc6200t.gpd
PrintProcessor="hpzppw71,hpzppw71.dll"
CoreDriverSections="{D20EA372-DD35-4950-9ED8-A6335AFE79F0},UNIDRV.OEM,UNIDRV_DATA"
[c6200GPD_INI]
hpc6200t.gpd,hpc6200t.gpd,,0x00000020
hpQ307w7.ini,hpQ307w7.ini,,0x00000020
hpbsdash.gpd,hpbsdash.gpd,,0x00000020
[c6200XML_DTD]
hpc6200t.xml,hpc6200t.xml,,0x00000020
hpzscw71.dtd,hpzscw71.dtd,,0x00000020
[EXPORT_c6200]
hpc6200t.exp,hpc6200t.exp,,0x00000020
hpcdmc71.dll,,,0x00000020
hpc6200t.gpd=1
hpc6200t.xml=1
hpc6200t.exp=1
Looks like it uses HP's UPD and Dot4 drivers
But sounds like you've found it already :)
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.
I have recommended this question be closed as follows:
Accept: 'j-pink' (https:#a43075502)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
seth2740
Experts-Exchange Cleanup Volunteer
I have recommended this question be closed as follows:
Accept: 'j-pink' (https:#a43075502)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
seth2740
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